Scaled Solutions Engineer - Cloud Troubleshooter

Google LLC

Eemshaven

Hybrid

EUR 70,000 - 97,000

Full time

9 days ago

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Job summary

Google LLC in Eemshaven, Netherlands, invites applications for the Technical Solutions Engineer Associate, Scaled Solutions. This role supports Google Cloud Platform, focusing on scalable technical and process solutions across data centers worldwide.

You will work with Server Operations and Data Center Software teams, delivering innovations to drive operational excellence and cost-savings. The position emphasizes collaboration, continuous improvement, and strong technical foundations.

Qualifications

Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
2 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues.

Responsibilities

Diagnose and troubleshoot data center blockers and stakeholder concerns to achieve swift resolution.
Design, improve, and iterate on internal tools, software, and automated frameworks to streamline the issue management life-cycle.
Create standardized technical playbooks and processes that enable the Google Server Operations team to manage and resolve issues autonomously.
Partner with Engineering and Server Operations stakeholders to investigate, identify, and fix root causes of negative business outcomes.
Manage project schedules and timelines while fostering cross-functional engagement and weekend on-call duties or shift rotations.