Sales Support Specialist

Supermicro; 's-Hertogenbosch; On-site; EUR 35,000 - 50,000; Full time

Job summary

A leading technology company in 's-Hertogenbosch is seeking a Sales Support Specialist to assist their senior sales team. This role involves managing customer orders, providing product information, and acting as a liaison between multiple departments. Candidates should possess strong communication and organizational skills, with 3-5 years of experience in the tech industry preferred. A passion for sales and customer service is essential. Join us to be a part of a dynamic team driving innovation and growth.

Qualifications

• 3-5 years’ tech industry experience preferred.
• Experience in data entry, scheduling production, and tracking orders.
• Experience in customer service and dealing with clients directly.

Responsibilities

• Responsible for sales account maintenance and providing technical information.
• Act as a liaison between sales and non-sales departments.
• Produce daily reports for clients.

Skills

Strong professional communication skills

Problem solving skills

Computer skills with Word and Excel

Organizational skills

Education

High School Diploma required, AA degree preferred

Job description

About Supermicro

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.

Job Req ID: 28339

Job Summary

Supermicro BV is looking for a dynamic Sales Support Specialist to assist our Sr. Sales team in managing customer orders. The Sales Support Specialist position will also be a liaison across different functions, provide product information to clients, and other duties. This position is responsible for sales account maintenance, provide technical and administrative product information to customers as well as daily sales order processing and data entry. If you have a passion for sales and are looking for a great opportunity, Supermicro wants you on our team!

Essential Duties And Responsibilities

• The person will be responsible for sales account maintenance, provide technical and administrative product information, performs daily clerical and office maintenance tasks, such as typing correspondence, coordinating, data entry, quotations and process documents.
• Monitor inventory, follow up ETA with purchasers.
• Act as a liaison between sales, purchasing, production, procurement, and logistics departments.
• Provide assistance for intra-company project coordination between sales and non-sales departments.
• Enter, monitor, and communicate directly with clients regarding status of their orders, facilitating credit issues and negotiating returns.
• Develop superior customer service relationships with prospects.
• Produce daily reports for clients.
• Provide backup support for the supervisor and team members.
• Additional duties per supervisors request.

Qualifications

• High School Diploma required, AA degree preferred.
• 3-5 years’ tech industry experience preferred.
• Experience in data entry, scheduling production and tracking orders.
• Possesses strong professional communication skills including phone, written/email and presentation.
• Experience in customer service and dealing with clients directly, must have problem solving skills.
• Consistent track record of meeting or exceeding assigned jobs.
• Must possess strong computer skills with Word and Excel.
• Organizational skills a must.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.