Sales & Reservations Internship Moxy/RI Houthavens

Hotelprofessionals; Amsterdam; On-site; EUR 6,600 - 7,900; Full time

Benefits offered by this job

Internship allowance €650/mo

Growth opportunities

Free Parking

Gym access

Employee discounts

Travel stipend

Team events

Career development

Job summary

Moxy and Residence Inn Houthavens Amsterdam, part of Marriott Hotels & Resorts, is seeking a Sales & Reservations Intern to join a small but mighty commercial team. You will support the reservations process, assist the Sales Manager with daily tasks, and help ensure guests, clients and partners enjoy a seamless experience from first contact to checkout.

Strong English communication, a proactive attitude, and comfort with Microsoft Office are key. Dutch is a plus.

Qualifications

• Strong written & spoken English communication is required.
• Dutch language is a plus.
• Service-minded, detail-oriented, and organized.
• Able to work independently or in a team.

Responsibilities

• Assist the Sales Manager with day-to-day sales tasks.
• Support reservations via phone, email, and online platforms (Marriott systems).
• Coordinate with Accounts, guests and clients to confirm details and requests.
• Prepare event orders, rooming lists, and billing instructions.
• Ensure accurate data entry in systems like Opera and MARSHA.
• Collaborate with Front Office and F&B to deliver outstanding service.

Skills

English communication

Dutch language

Teamwork

Proactive learner

Customer service

MS Office

Tools

Opera

MARSHA

Marriott systems

Job description

Ready to turn inquiries into experiences and connections into revenue? Come join our team at Moxy and Residence Inn Houthavens Amsterdam, part of Marriott Hotels & Resorts, as a Sales & Reservations Intern, where no two days are the same! Welcome to the dual-branded Moxy and Residence Inn—two vibrant brands under one roof in the creative and ever-evolving Houthavens district. Moxy brings playful vibes and bold experiences; Residence Inn caters to long-stay guests with thoughtful comfort. Together, we create a dynamic hospitality hub that’s anything but ordinary. This property is managed by Vertiq Hospitality Partners, formerly known as Cycas Hospitality, established in 2008. Vertiq Hospitality Partners is evolving from a hotel management company to an operating partner with a clear Vision: to be the trusted operating partner in European hospitality investments. As a Sales & Reservations Intern, you will become part of our small but mighty commercial team. You will support the reservations process, assist the Sales Manager with daily tasks, and help ensure our guests, clients, and partners enjoy seamless experience; from their first email or call all the way to check-out.

What You Will Do During This Internship

Sales

• Assist the Sales Manager with day-to-day sales tasks
• Join sales conversations and activities in the hotel, as well as client visits and company meetings
• Participate in fairs, trade shows, and other sales-related events

Reservations

• Assist with processing individual and group reservations via phone, email, and online platforms (including Marriott systems)
• Support the Reservations & Events team in planning and organizing meetings, events, and group stays
• Communicate with Accounts, guests and clients to confirm details and special requests
• Prepare event orders, rooming lists, and billing instructions
• Ensure accurate data entry in systems like Opera and MARSHA
• Coordinate with departments such as Front Office and Food & Beverage to deliver exceptional service
• Participate in internal meetings and contribute your ideas to improve the guest journey

Who are you?

• Strong communication skills written & verbal in English, Dutch is a plus
• Service-minded, detail-oriented, and organized
• Able to work both independently and as part of a team
• Comfortable using Microsoft Office; experience with Opera or MARSHA is a plus
• Positive energy and a hands-on attitude. You are not afraid to roll up your sleeves.
• Proactive, eager to learn, and always looking for opportunities to improve
• Representative and confident when interacting with guests, clients, and partners

What we offer you!

• Internship Allowance of €650 per month (based on a full-time, 38 hours a week, internship). This amount is including travel allowance and other expenses)
• The best project you will ever work on is you! Let us help you grow with our guidance, training, and career opportunities
• Hands-on experience in Sales and Reservations within a dual-branded international hotel
• Insight into Marriott’s systems and global standards
• Direct experience and one-to-one learning from our Sales Manager and commercial team
• Free use of the Moxy Gym to stay fit and healthy
• Vertiq smiles Reward & Celebration program.
• The best project you will ever work on is you! So let us help you grow with our guidance and training possibilities.
• Free Parking
• Growth opportunities within your hotel & Vertiq
• The best project you will ever work on is you! So let us help you grow with our guidance and training possibilities
• Being part of a fast-growing hospitality company; Vertiq Hospitality, where you can internally move to different Brands
• Vertiq employee and friends & family rate at all hotels within the portfolio.
• Marriott employee and friends & family rate with more than 8,000 hotels in over 100 countries
• 50% discount on food & beverage at most of the Vertiq properties.
• A fun, spirited workplace where we put people at the heart of everything and our team get to be their true self!

This is your opportunity to shine and be a part of something great.

Meer informatie over de functiebeschrijving, zie hierboven.