Sales Operations & Inside Sales Specialist

Wispex; Rijswijk; On-site; EUR 30,132 - 41,292; Full time

Benefits offered by this job

Competitive salary

Modern office atmosphere

Pension scheme

Vacation days

Hybrid work options

Job summary

A customs brokerage company in Rijswijk is looking for a Sales Operations & Inside Sales Specialist to manage the Sales Back Office, respond to inquiries, prepare quotations, and onboard customers. Strong communication skills in Dutch and English are required, with a commercial education preferred. You will work in a small team within a growing organization that offers opportunities for personal input and career development, along with a competitive salary and benefits.

Qualifications

• Strong command of Dutch and English; German is a plus.
• Experience or knowledge in logistics is advantageous.
• Enjoy advising customers and clear communication.

Responsibilities

• Handle and follow up on incoming commercial inquiries.
• Prepare quotations and conduct commercial calls.
• Onboard new customers and maintain commercial processes.

Skills

Customer-focused communication

Analytical skills

Ability to work independently

Initiative and responsibility

Proactive approach

Education

Completed commercial education (minimum MBO level 3)

Job description

Sales Operations & Inside Sales Specialist – Wispex

Ready to join a fast-growing, internationally driven customs brokerage? Wispex, a neutral, independent customs broker with offices in four countries (UK, NL, DE and BE), is looking for a Sales Operations & Inside Sales Specialist.

About Wispex

Founded in 1995 as a family business, Wispex specializes in handling customs clearances and transit documents for a wide range of clients. With a dedicated team of experienced customs brokers, transit specialists, and support staff, we ensure the timely and professional processing of various customs declarations in the Netherlands, Belgium, Germany, and the United Kingdom. As an active member of Fenex, we stay up-to-date with the latest customs developments and continuously adapt our processes accordingly. Our rapidly growing client base includes both small and large, nationally and internationally renowned logistics service providers, importers, and exporters.

Our Company Culture

While we are not physically involved in the logistics process, we fully understand the importance of our services within the supply chain. Our “24/7 mentality” ensures that our clients’ transport flows smoothly around the clock. Our fast-expanding customer base ranges from small to large national and international logistics providers, importers, and exporters. You will play a key role within this client group and within our organization. As our customer base grows, so does our company, creating plenty of room for your own ideas and contributions.

Your role

In this role, you will take full ownership of the Sales Back Office. You’ll handle and follow up on incoming commercial inquiries, prepare quotations, conduct commercial calls, and onboard new customers. You act as the first point of contact for our clients as well as our offices across four countries. You ensure commercial processes run smoothly, information is accurately recorded, and deadlines are met. You bring structure, clarity, and predictability into a dynamic commercial environment. You create reports, identify trends, and support management with clear and reliable data. You will work closely with the Account Managers and the Head of Commerce, having a direct impact on our growth in all active markets.

Qualifications

• Commercial affinity and a completed commercial education (minimum MBO level 3 or equivalent).
• Ability to work independently, structured, and accurately—even when request volumes rise.
• Customer-focused with clear communication skills, ensuring clients and colleagues can rely on timely and accurate information.
• Enjoy advising customers and distinguishing yourself through your approach.
• Strong analytical skills and an interest in making commercial data transparent and insightful.
• A team player who thrives in a small team, takes initiative, and embraces responsibility.
• Strong command of Dutch and English; German is a significant plus.
• Experience, knowledge, or a network in logistics is an advantage, not a requirement.
• Communicative, proactive, and decisive.

Benefits

• Salary: €2.700 – €3.700 depending on knowledge and experience.
• A modern office with an informal atmosphere in the heart of Rijswijk, within walking distance of public transport.
• A fast-growing organization with lots of room for your own input and development. With opportunities to grow into other roles.
• A small but energetic team that lives by “work hard, play hard.”
• Secondary benefits including pension scheme, vacation days, and hybrid work options.

How to Apply

Interested in this position? Apply via the button below by uploading your CV and motivation letter. Your contact person for this vacancy is Kiron Zaal. We will get in touch with you as soon as possible.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industries: Transportation, Logistics, Supply Chain and Storage
• Referrals increase your chances of interviewing at Wispex by 2x