Sales Keyholder: Lead, Coach & Drive Wins

Under Armour; Leidschendam; On-site; EUR 22,000 - 26,000; Full time

Benefits offered by this job

Employee discount

Well-being resources

Retirement and insurance benefits

Employee Assistance Program

Bonus eligibility

Paid time off

Job summary

Under Armour is hiring a Sales Keyholder in the Netherlands to drive sales, coach staff, and maintain a high-energy store environment. You will lead by example, ensure outstanding customer service, and support store leadership in achieving targets.

Role requirements include 1+ year retail experience, strong communication, and the ability to handle physical tasks and mobility tools. The opportunity offers growth and competitive local benefits.

Qualifications

• At least 18 years old.
• High school degree or equivalent.
• 1+ year of retail/customer service experience.
• Local language fluency required; basic English is a plus.
• Available to work a flexible schedule; including evenings, weekends, and holidays.
• Knowledgeable of store operations, visual merchandising, stockroom, risk management & safety.
• Moderate knowledge of industry/retail operations and applying this knowledge to create solutions.
• Advanced selling experience and comprehensive industry understanding.
• Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodation.
• Comfortable with or willingness to learn technology (such as hand-held and mobile devices).
• Strong communication skills.
• Can stand, walk, bend and lift cartons weighing up to 25 lbs./ 12kgs during each work shift with or without accommodation.

Responsibilities

• Ensure all teammates provide great customer service.
• Lead a selling culture and enhance the customer experience.
• Recognize and reward performance.
• Coach, train, and support teammates.
• Manage loss prevention, safety, and audit expectations and results.
• Ensure the store is neat, clean, and well-stocked.
• Open and close the store when necessary.
• Support in driving sales and retail/omni KPI target achievement.
• Act as the leader on duty and model the brand’s Athlete service standards.
• Provide in-depth information related to a wide portfolio of technical products.
• Partner with rest of store leadership in maintaining standards covering merchandise and floor sets.
• Evaluate store sales and payroll goals using payroll reports and tools; adjust schedules.

Skills

Customer service

Team coaching

Sales skills

Communication

Leadership potential

Education

High school degree or equivalent

Tools

Hand-held devices

Mobile devices

Job description

Under Armour is hiring a Sales Keyholder in the Netherlands to drive sales, coach staff, and maintain a high-energy store environment. You will lead by example, ensure outstanding customer service, and support store leadership in achieving targets.

Role requirements include 1+ year retail experience, strong communication, and the ability to handle physical tasks and mobility tools. The opportunity offers growth and competitive local benefits.