Sales Associate

The North Face; Roermond; On-site; EUR 22,000 - 30,000; Full time

Job summary

The North Face is seeking a Sales Associate for Designer Outlet Roermond in the Netherlands. You will deliver an exceptional shopping experience, assist customers, and uphold The North Face brand standards on the shop floor.

Join a team at Designer Outlet Roermond where you can develop product knowledge, stay ahead of trends, and contribute to a high-energy retail environment with strong customer focus.

Qualifications

• Excellent written and verbal communication in English. Dutch is an advantage.
• Willingness to work weekends, evenings and holidays.
• Passion for fashion and customer experience.

Responsibilities

• Provide the highest level of customer service to ensure all customers are treated with respect.
• Develop thorough knowledge of products in store.
• Maintain merchandising standards in line with brand guidelines.
• Keep up to date with current trends and the brand’s market position.
• Follow all store and stock room procedures.

Skills

Customer service

Communication

English proficiency

Retail knowledge

Job description

Section:Outlet

The North Face | Designer Outlet Roermond, Netherlands

Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience.

We’re looking for a passionate Sales Associate to join our The North Face team based in Designer Outlet Roermond.

As a Sales Associate you will inspire our customers, deliver an excellent service, and help maintain the highest standards on our shop floor.

The North Face

The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity.

We are a community of explorers and are constantly looking for new ideas, places and people to connect with.

Let’s talk about the role!

We believe that our Sales Associates have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but empower our people to take responsibility at store level.

How you’ll make a difference

We expect that our Sales Associates help deliver a memorable retail experience by:

• Providing the highest level of customer service, ensuring that all customers are treated with respect.
• Developing a thorough knowledge of products in store.
• Maintaining merchandising standards in accordance with brand guidelines.
• Keeping up to date with current trends and the brand’s place within the market.
• Following all operational procedures in the store and in the stock room.

What makes you the perfect Sales Associate?

• You love interacting with customers.
• You set a great example for the rest of the team with your hands-on mentality, enthusiasm and passion for delivering a fantastic customer experience.
• You have a positive can-do attitude, facing all situations in the store.
• You are passionate about our brand, fashion and retail in general.
• You have excellent written and verbal communication skills in English. Dutch is an advantage.
• You are flexible when it comes to working weekends, evenings and holidays as necessary.
• Previous experience is great but not necessary.

What’s in it for you?

We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates.

When it comes to benefits, we’re the total package.

Along with a competitive salary, pension scheme and staff discount, you’ll benefit from:

• Ownership of your own career and development.
• Learning and training opportunities.
• A supportive and feedback-driven culture.
• Opportunities to grow across The North Face and the wider VF organisation.
• An inclusive environment where everyone can thrive.

Free to Be

At VF, we foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their full selves to work every day.