Sales Associate

Columbia Brands USA; Halfweg; On-site; EUR 21,000 - 22,000; Part time

Benefits offered by this job

Staff discount on all products

Job summary

Columbia Sportswear Company in Amsterdam is seeking an Outlet Sales Associate (Part-Time) to join our European Retail team. You will provide an excellent in-store experience, understand customer needs, advise on products, and support visual merchandising to drive sales engagement.

The role emphasizes customer service passion, teamwork, and the ability to work a flexible schedule including weekends and holidays. English knowledge is a plus as part of a diverse team across eight countries.

Qualifications

• Previous experience in customer service or sales is preferred.
• Passion for customer service and interacting with people.
• Good command of local language; English is a plus.
• Team player with strong interpersonal skills.
• Comfortable with numbers and basic math.
• Willing to join a high performing team.
• Outdoor enthusiast and shares passion.
• Available for a flexible schedule including weekends and holidays.

Responsibilities

• Provide excellent customer service and advise on products.
• Share product features and benefits with customers.
• Foster loyalty and drive engagement and conversion.
• Maintain product displays according to VM guidelines.
• Assist with stock deliveries and store appearance.
• Learn and develop to improve performance.
• Communicate effectively with all levels of staff.
• Follow company policies and suggest improvements.

Skills

Customer service experience

Sales orientation

Interpersonal skills

Team player

Numerical ability

Flexible schedule

Outdoor enthusiasm

Job description

ABOUT THE POSITION

OUTLET SALES ASSOCIATE - PART TIME

Location: Amsterdam

Reports to: Store Manager

Outgrown your own backyard? Come play in ours. At Columbia, we're as passionate about the outdoors as you are. And while our gear is available worldwide, we're proud to be founded and headquartered in the Pacific Northwest region of the United States, where natural wonders are our playground.

Every product we make and every task we undertake is inspired by the famous words of our founder Gert Boyle: "It's perfect. Now make it better." As pioneers of relentless improvement, we are constantly evolving.

We believe the outdoors is ours to protect and strive to keep our planet healthy. We believe in empowering people to experience the outdoors to the fullest.

And we believe in you.

We're looking for a talented Sales Associate to join our Columbia Retail team in Amsterdam (Netherlands). You will join a diverse and dynamic European Retail team spread across 8 countries.

As a Sales Associate, your contribution will be essential to provide the best in-store experience to our customers. As an ambassador of the brand, your mission will be to understand customers' needs, advise them on products and proposing solutions. In addition, you will help with visual merchandising in order to drive sales engagement.

HOW YOU'LL MAKE A DIFFERENCE

• Provide all customers with an excellent service giving advice on our products to elevate the consumer experience, using our Customer Service best practices.
• Be a proud ambassador of Columbia by providing information to all customers on current product features and benefits.
• Foster consumer loyalty through high-quality interactions with the goal of increasing brand engagement and conversion to sales.
• Ensure that all our products are well displayed in accordance with the Company's VM guidelines.
• Assist with stock management and product deliveries.
• Maintain an excellent appearance of store facilities.
• Demonstrate a desire to learn and seizes all available opportunities to drive own development and increase performance.
• Maintain a positive working environment and communication with all levels of management and staff.
• Ensure company's policies & procedures are followed and suggest improvements.

WHAT MAKES YOU SUCCESSFUL?

• A first experience in a customer services and/or sales-oriented position. A 1st experience in Retail would be a plus.
• You are passionate about Customer service and love to interact with people.
• Good knowledge of country's official language. Knowledge of English is a plus.
• You enjoy working in a team and bring interpersonal skills
• At ease with numbers (you are able to perform basic math calculation)
• Willing to join a high performing team willing to undertake challenges.
• You are an outdoor enthusiastic and love to share your passion!
• Available to work on flexible schedule, including Saturday, Sunday and bank holidays

WHY JOINING US?

• You will have the opportunity to work for a company that has a positive impact on the people we reach, the places we touch, and the products we make. Indeed, one of our core values is to do the right thing, not just for our company, but also for our consumers, customers, employees and their communities.
• On top of that, you will have the chance to:
• Build new skills, develop your potential, and grow within our company.
• Join an inclusive employer where diversity and equity lead to creativity and empowerment.
• Be part of a company that focus on your wellbeing to ensure that you can be your best self.
• Benefit from special staff discount on our all products.

Ready to join Columbia? Together, let's unlock the outdoor for everyone!

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

At Columbia Sportswear Company (CSC), we're committed to creating an inclusive and respectful workplace where everyone has the same opportunity to thrive. We welcome talent from all backgrounds and do not discriminate based on age, gender, nationality, race, religion or any other characteristics protected by applicable law.

Diversity, equity, and inclusion are at the heart of our success as a global brand. We aim to recruit, develop, and retain exceptional people,ensuring fair practices and transparency in line with evolving standards. We are committed to equal pay for equal work and make employment decisions based on qualifications, merit, and business needs.

Expected Pay/Het te verwachten salaris: €15,21 - €16,21

*Newly hired employees typically are employed at the Hiring Rate for the specific store; however, previous experience will be considered.

*Nieuwe medewerkers worden doorgaans aangenomen met het instapsalaris dat voor de betreffende winkel is vastgesteld; hierbij wordt wel rekening gehouden met eer