Sales Associate p

Columbia Sportswear Company; Roermond; On-site; EUR 21,000 - 22,000; Full time

Job summary

Columbia Sportswear Company in Roermond is seeking a Retail Associate who will deliver exceptional customer service, answer questions about product features, and help shoppers find the right items.

As a brand ambassador, you will maintain store standards, process transactions at the register, and support inventory flow. No heavy education required, 16+ years old, and up to 2 years experience in retail.

Qualifications

• High School Diploma or GED preferred.
• 2 years or less of experience in a position or specialization.
• Experience operating inventory and POS systems and retail software.
• 16 years of age or older.

Responsibilities

• Provide exceptional customer service by answering questions and addressing issues.
• Demonstrate merchandise features and help customers choose suitable options.
• Maintain store standards for visual merchandising, cleanliness, and safety.
• Retrieve merchandise from sales floor or stock room as needed.
• Process cash register transactions, returns, exchanges, and loyalty program connections.
• Support inventory flow to maintain store profitability.

Skills

Customer service

Sales ability

Problem solving

Education

High School Diploma or GED

Tools

POS systems

Retail software

Job description

ABOUT THE POSITION

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company's mission of 'Connecting Active People with Their Passions.' As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Companies' values to enhance customer service and teamwork.

HOW YOU'LL MAKE A DIFFERENCE

Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.). Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations. Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately. Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability.
• Engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
• Maintain store standards for visual merchandising, cleanliness, and safety.
• Retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

YOU HAVE

• No specific education required (High School Diploma or GED preferred)
• 2 (or less) years of experience in a position or specialization
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools
• 16 years of age or older

JOB CONDITIONS

• Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
• Occasionally requires the ability to work in a place.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts.
• All local, state, and federal laws are adhered to when evaluating your availability.

We welcome talent from all backgrounds and do not discriminate based on age, gender, nationality, race, religion or any other characteristics protected by applicable law. Diversity, equity, and inclusion are at the heart of our success as a global brand. We aim to recruit, develop, and retain exceptional people, ensuring fair practices and transparency in line with evolving standards. We are committed to equal pay for equal work and make employment decisions based on qualifications, merit, and business needs.

Expected Pay

Expected Pay/Het te verwachten salaris: €15,21 - €16,21 *Newly hired employees typically are employed at the Hiring Rate for the specific store; however, previous experience will be considered. *Nieuwe medewerkers worden doorgaans aangenomen met het instapsalaris dat voor de betreffende winkel is vastgesteld; hierbij wordt wel rekening gehouden met eerdere werkervaring. The expected pay listed on this job posting reflects the gross expected pay for Full Time positions. This pay disclosure will not apply to roles subject to different pay structures due to age or employment category (such as minors, apprentices, or interns) permitted under applicable law/CBA.

Founded in 1938, Columbia Sportswear Company is a global leader in designing, sourcing, marketing, and distributing outdoor and active lifestyle apparel, footwear, accessories, and equipment. Our four primary brands - Columbia, Mountain Hardwear, SOREL and prAna - complement each other to address the diverse needs of active consumers and their products have gained an international reputation for their innovation, quality and performance. Learn more about our family of brands here.