Sales Advisor Iittala, Amsterdam (part-time)

Fiskars Group; Amsterdam; Sur place; EUR 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Competitive hourly wages with growth

Employee discounts on products

Ongoing training and development

Positive and supportive work culture

Global brand

Résumé du poste

Iittala, part of Fiskars Group, is seeking a Sales Advisor for our Amsterdam store. This role focuses on delivering exceptional customer experiences and helping guests discover Nordic design.

You will engage customers, process sales, maintain displays, and work with the team to meet store targets. Fluency in Dutch and English and a passion for design are essential.

The position is 12 hours per week and temporary, with competitive hourly wages and employee discounts.

Qualifications

• Retail or customer service experience.
• Enthusiasm for high-quality design and heritage of the brand.
• Excellent interpersonal and communication skills.

Responsabilités

• Engage customers warmly and provide personalized assistance.
• Educate customers about Iittala designs and craftsmanship.
• Maintain appealing store displays and accurate product presentation.
• Process sales transactions accurately and efficiently.

Connaissances

Retail experience

Customer service

Dutch and English

Description du poste

Iittala is dedicated to inspiring better living. What began as a glass factory in a small village in Finland back in 1881, has grown into an internationally known design brand that continues to define the progressive Nordic way of life. Join Our Team as a Sales Advisor! Are you passionate about design and delivering exceptional customer experiences? We are looking for a motivated and customer-focused individual to join our team as a Sales Advisor. As a brand ambassador for Iittala, renowned for its craftsmanship, design heritage, and timeless products, you will play a key role in creating memorable shopping experiences and representing our brand at its very best.

Position

Sales Advisor

Location

Van Baerlestraat 76, 1071 BB Amsterdam

Working hours

This position is 12 hours a week and is temporary.

Responsibilities

• Engage with customers warmly and professionally, providing personalized assistance and expert product knowledge.
• Showcase the artistry and craftsmanship of Iittala’s collections, educating customers about the unique designs and rich heritage.
• Maintain a visually appealing store environment, ensuring product displays are well-presented and enticing.
• Process sales transactions accurately and efficiently.
• Proactively address customer inquiries, concerns, and feedback, going above and beyond to exceed expectations and build lasting relationships.
• Collaborate with the store team to achieve sales targets and contribute to overall store success.
• Use storytelling to engage customers, ignite their imagination, and drive sales.

Requirements

• Previous retail or customer service experience, preferably in a design-focused environment.
• Genuine enthusiasm for high-quality design and a keen appreciation of the brands craftsmanship and heritage.
• Exceptional interpersonal and communication skills, with a friendly and approachable demeanor.
• Strong attention to detail and organizational abilities to maintain an inviting store environment.
• Ability to work effectively in a team-oriented environment while also being self-motivated and proactive.
• Flexibility to work a schedule that may include evenings, weekends, and holidays.
• Proficiency in both Dutch and English.

Perks and Benefits

• Competitive hourly wages with opportunities for growth and advancement within the company.
• Employee discounts on our products, allowing you to enjoy the beauty of our design firsthand.
• Ongoing training and development to deepen your knowledge of the brand’s history, collections, and craftsmanship.
• A positive and supportive work environment that values teamwork, creativity, and exceptional customer service.
• The chance to be part of a globally recognized brand that represents timeless elegance and superior design.

If you have a passion for design, a flair for customer service, and an appreciation for the artistry of Iittala, we would love to have you on our team! For Iittala, life is about progress: seeking ways to inspire, innovate and take a stand for what matters. Come make progress with us.

Pioneering design to make the everyday extraordinary

Fiskars Group (FSKRS, Nasdaq Helsinki) is the global home of design-driven brands for indoor and outdoor living. Since 1649, we have designed products of timeless, purposeful, and functional beauty, while driving innovation and sustainable growth.

In 2025, Fiskars Group’s global net sales were EUR 1.1 billion, and we had approximately 6,600 employees. We have two Business Areas (BA), Vita and Fiskars. BA Vita offers products in the high-end homeware segment as well as fine branded jewelry. Its desirable brands include Georg Jensen, Royal Copenhagen, Wedgwood, Moomin Arabia, Iittala and Waterford. In 2025, BA Vita’s reported net sales were EUR 613 million, and it had approximately 5,000 employees. BA Fiskars offers functional innovations in the gardening and outdoor categories, in addition to the scissors and creating, as well as cooking categories. The brands include Fiskars and Gerber. In 2025, BA Fiskars’ net sales were EUR 522 million, and it had approximately 1,300 employees.