Retail Planner

Wakuli; Watergang; Hybrid; EUR 39,000 - 50,000; Full time

Benefits offered by this job

Unlimited enjoyment of the best coffee

Flexible working hours

Opportunities for growth within the组织

Job summary

Wakuli in Amsterdam, Noord-Holland, Netherlands is looking for a Retail Demand Planner to own demand planning across all retail and non-retail categories. You will balance waste against out-of-stocks and build scalable planning processes to handle menu changes and launches.

You will work in the S&OP team with other planners and system specialists, collaborating with operations and finance to translate forecasts into practical ordering decisions.

Qualifications

• At least 2 years of experience in demand planning, forecasting, or supply chain.
• Experience in coffee chains, food & beverage retail or supermarkets is a strong plus.
• Solid knowledge of statistics and forecasting methods (time series, moving averages, regression).
• Hands-on experience with fresh/short-shelf-life products balancing waste and availability.
• Advanced Excel; BI tools (Power BI, Looker, Tableau) is a strong plus.

Responsibilities

• Own demand planning for the retail network across categories with focus on waste and OOS.
• Build and improve forecasts at store and SKU level.
• Integrate promotions, events, and launches into the forecast.
• Monitor forecast accuracy, waste, and OOS KPIs; analyze deviations.
• Plan for seasonality, weather, local events, and store patterns; lead launches.
• Set forecasts for new stores/products with limited data.
• Scale planning tools and processes for growth.
• Identify automation opportunities and implement AI/ML tools in planning.
• Document processes to keep planning consistent.
• Collaborate with planning, store teams, and warehouse to translate forecasts into orders.

Skills

Data-driven

Strong communicator

Structured thinking

Problem solving

Store visits / field insight

Demand planning

Forecasting

Data analysis

Excel

ERP familiarity

Education

Degree in Supply Chain / Analytics / Econometrics / Mathematics or related field

Tools

Power BI

SQL

Python

ERP systems

Looker/Tableau

Job description

About the role

Our retail network is growing fast, and we're looking for a Retail Demand Planner to make sure the right products are in the right place at the right time. You'll own demand planning across all retail and non-retail categories, balancing waste against out-of-stocks, and building planning processes that can keep pace with menu changes and several product launches every year. You'll be the link between data and people: turning numbers into forecasts, and forecasts into decisions that work on the shop floor.

You will work in the S&OP team together with other planners and system specialists. This team takes care of planning and the ERP system, working closely with operations and finance.

• On-site, Hybrid
• Amsterdam, Noord-Holland, Netherlands
• Operations team - DC and CS
• Starting date: 1st of December or asap

What you'll do

Demand planning and forecasting

• Own demand planning for the entire retail network across all CPG and non-CPG categories, with a clear focus on minimizing waste and out-of-stocks (OOS)
• Build, maintain, and continuously improve statistical forecasts at store and SKU level
• Integrate insights, promotions, events, and product launches from Marketing, Product, Operations, and other teams into the forecast model
• Monitor forecast accuracy, waste, and OOS KPIs, analyze root causes, and act on deviations
• Plan for seasonality, weather effects, local events, and store-specific patterns. Lead demand planning for at least four menu changes and multiple new product launches per year, including initial allocations, ramp-up, and phase-outs of discontinued items
• Set forecasts for new stores and new products where historical data is limited
• Make sure planning tools, processes, and ways of working scale as the network grows
• Identify opportunities to automate and improve planning processes
• Explore and implement AI and machine-learning tools in demand planning
• Document processes so planning stays consistent and transparent

Collaboration and communication

• Work closely with planning, store teams and the warehouse to translate forecasts into practical ordering and replenishment decisions
• Collect feedback from stores and incorporate on-the-ground knowledge into the plan
• Present forecasts, performance, and recommendations clearly to senior management and leadership
• Align with Purchasing and Supply Chain on volumes, lead times, and capacity

What you bring

• At least 2 years of experience in demand planning, forecasting, or supply chain. Experience in coffee chains, food & beverage retail and supermarkets is a strong plus
• Solid knowledge of statistics and forecasting methods (e.g. time series, moving averages, regression)
• Hands-on experience managing fresh or short shelf-life products, where waste and availability must be carefully balanced
• Advanced Excel skills; experience with SQL, Python, R, or BI tools (e.g. Power BI, Looker, Tableau) is a strong plus
• Experience with ERP systems is a plus
• Experience planning promotions, product launches, and assortment changes
• A degree in Supply Chain, Business Analytics, Econometrics, Mathematics, or a related field, or equivalent practical experience is a strong plus
• Proficiency in English, Dutch is a plus
• Bonus: experience integrating AI or machine learning into demand planning
• Bonus: experience in a fast-growing or scale-up environment
• Bonus: experience with Odoo

Who you are

• Data-driven first: you base your analyses and decisions on data, but you also understand that not everything can be measured, and you know how to weigh non-quantifiable factors and the human element
• A clear communicator: you're equally comfortable presenting to leadership as you are talking with colleagues in the stores and warehouse, adjusting your message to your audience
• Structured and proactive: you bring order to complexity and spot problems before they happen
• A builder: you enjoy improving and scaling processes, not just running them
• Hands-on and curious: you like visiting stores to understand what's behind the numbers, and you're eager to learn new tools and methods
• A team player: you build strong relationships across departments and take ownership of results
• Calm under pressure: you keep a cool head during launches, peaks, and unexpected changes

What we offer

• Work in a young, flexible, international, and entrepreneurial team
• Unlimited enjoyment of the best coffee
• Flexible working hours
• Salary: 3500 € - 4500 € gross based on experience (based on full-time employment )
• Hours: 36-40 per week
• Opportunities for growth within the organization