Retail Development & Learning Manager lululemon

Arion Retail Group; Amsterdam; On-site; EUR 70,000 - 110,000; Full time

Job summary

Arion Retail Group, headquartered in Amsterdam, seeks a Retail Development & Learning Manager Europe to shape learning, leadership, and retail excellence across our store network. Based in Amsterdam, you will drive learning initiatives, coach leaders, and ensure consistent guest experiences while traveling extensively across Europe.

You will collaborate with Retail, HR, Store Leadership, and Community teams to build leadership development programs, offer impactful coaching, and foster a culture

Qualifications

• At least 5 years in retail (store) with managerial experience.
• Experience in premium, lifestyle, hospitality, sportswear, wellness, or customer-centric retail.

Responsibilities

• Design and lead a comprehensive retail learning strategy across Europe.
• Create engaging learning journeys from onboarding to leadership development.
• Foster a culture of learning, coaching, feedback, and personal growth in stores.
• Elevate product knowledge and guest experience through store learning.
• Measure impact with retail KPIs, guest feedback, and performance data.
• Partner with Retail, HR, Store Leadership, and Community teams to align priorities.

Skills

Retail leadership

Training & learning

Multinational experience

Stakeholder management

Data-driven

Travel ready

Job description

Arion Retail Group is a leader in international retail, developing a large portfolio of international, iconic brands across 14 European countries from their headquarters in Amsterdam.

We are committed in introducing and expanding a carefully selected range of premium brands across Europe, focusing on offering products and experiences that support each customer's individual journey and lifestyle.

With subsidiaries across the EMEA region, and exclusive partner for lululemon in Europe, we are building a community of passionate teams committed to creating exceptional guest experiences, fostering meaningful human connections, and helping people live healthier, more fulfilling lives.

As we continue our rapid expansion across Europe, we are looking for a Retail Development & Learning Manager who is excited to shape the future of learning, leadership, and retail excellence across our growing store network.

The opportunity

This is far more than a training role.

As Retail Development & Learning Manager Europe, you will be the driving force behind how our teams learn, grow, and perform.

You will create learning experiences that inspire confidence, deepen product expertise, elevate leadership capability, and strengthen the unique guest experience that defines lululemon.

Partnering closely with Retail, HR, Store Leadership, and Community teams, you will build a culture of continuous development across multiple European markets, ensuring every educator and leader has the tools, knowledge, and support to thrive.

Based in Amsterdam and reporting directly to the HRVP Europe, this role offers the opportunity to influence the growth of one of the world’s most admired retail brands while travelling extensively across our European store portfolio.

Build a learning culture

• Design and lead a comprehensive retail learning strategy that supports business growth, employee development, and guest experience excellence.
• Create engaging learning journeys that support employees from onboarding through leadership development.
• Foster a culture where learning, coaching, feedback, and personal growth are embedded into everyday store life.

Elevate Product & Guest Experience Excellence

• Bring lululemon’s product innovation and technical storytelling to life through impactful learning experiences.
• Ensure teams confidently translate product knowledge into authentic guest conversations and recommendations.
• Drive consistency in guest experience standards across all European markets.
• Equip Store Managers and emerging leaders with coaching, communication, and people development skills.
• Partner closely with HR to build leadership development programs that strengthen succession planning and internal talent growth.
• Coach leaders to create high-performing, engaged, and purpose-driven teams.

Drive Field Learning & Capability Building

• Establish and develop a strong network of Learning Key Leads and Regional Learning Ambassadors across the region.
• Deliver in-store coaching, workshops, and virtual learning experiences that create measurable business impact.
• Identify capability gaps and translate them into targeted development initiatives.

Measure Impact

• Define learning success metrics and evaluate effectiveness through retail KPIs, guest feedback, engagement measures, and performance outcomes.
• Use data and insights to continuously evolve learning content, delivery methods, and development priorities.
• Demonstrate how learning contributes directly to business performance and team growth.
• Partner closely with Retail Leadership, HR, Merchandising, Community, and Store Operations teams.
• Align learning initiatives with strategic business priorities and store growth plans.
• Act as a trusted advisor and champion for people development across the organization.

WHO YOU ARE & HAVE

• You have worked at least 5 years in retail (store), ideally in a managerial role, and bring in addition demonstrated experience in a training & learning role, at multi country level.
• Experience within premium, lifestyle, hospitality, sportswear, wellness, or customer-centric retail environments.
• A natural facilitator who inspires, energizes, and develops others.
• Equally comfortable designing strategy and delivering learning in stores.
• Strong stakeholder management and influencing skills across multiple markets and cultures.
• Commercially minded and data-driven, with the ability to connect learning initiatives to business outcomes.
• Passionate about developing people and creating meaningful growth opportunities.
• Excited by travel, change, and the opportunity to help build a fast-growing European business.
• Able to travel approximately 50% across Europe & holder of a Schengen passport.