Retail Associate - Weekends only (16h) - Rotterdam

New Balance; Rotterdam; On-site; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation

Potential for Retail Bonus

Generous staff discount

Great development opportunities

Flexible uniform package

Job summary

New Balance in Rotterdam is seeking enthusiastic retail associates to join our team and deliver an outstanding customer experience. You'll support our mission to engage, educate, and excite every consumer who enters our store.

The ideal candidate will have a passion for retail and customer service, demonstrating effective communication and teamwork skills. We offer competitive compensation, flexible shifts including weekends, and generous employee discounts.

Qualifications

• Willingness to learn and grow within the team.
• Desire to work flexible hours including weekends and holidays.
• Ability to engage and entertain customers.

Responsibilities

• Achieve personal KPIs and contribute to overall store performance.
• Deliver total customer satisfaction throughout the shopping journey.
• Maintain health, safety, and environmental standards in the store.

Skills

Customer service skills

Team Player

Retail and sales passion

Effective communication skills

Basic maths skills

Job description

JOB MISSION

New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers. Apply now for the chance to join an incredible team!

MAJOR ACCOUNTABILITIES

• To achieve personal KPIs and contribute to overall store performance
• Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
• Help to ensure the store remains as commercial as possible following company guidelines
• Adhere to company’s policies and procedures
• Responsible for maintaining health, safety, and environmental standards in store
• Perform other duties that are required from the management team

REQUIREMENTS FOR SUCCESS

• Team Player
• Demonstrate customer service skills
• A passion for retail and sales
• Desire to learn
• Ability to perform basic maths and general retail operational processes
• Effective communication skills
• Flexible work schedule including weekends and holidays

ADDITIONAL BENEFITS

• Competitive compensation
• Potential to earn more through our Retail Bonus Scheme
• Great development opportunities
• Inclusive working environments across all our European locations
• Generous staff discount
• Project involvement across our European region
• Flexible uniform package