Retail Associate - Full Time

Goodwill Industries of West Michigan, Inc.; Netherlands; On-site; EUR 17,000 - 22,000; Full time

Benefits offered by this job

Paid time off

Flexible schedule

Employee discount

Caring & inclusive culture

Job summary

Goodwill Industries of West Michigan, Inc. is seeking a Retail Associate for a full-time, hourly role in our store. You will process donated goods, maintain the sales floor, operate cash registers, and ensure a clean, organized showroom.

The position requires handling merchandise with care, stocking displays, and providing positive customer service in a fast-paced environment. A high school diploma is preferred, and prior retail experience is a plus. Weekend and holiday availability is expected.

Qualifications

• High school diploma or equivalent preferred.
• Minimum of one year experience in retail operations preferred.

Responsibilities

• Receive donated items and sort donations by category, complete paperwork.
• Operate cash register and maintain displays; stock merchandise.
• Follow sorting and pricing guidelines for textiles and hardlines; identify items.

Skills

Customer relations

Independence

Production goals

Quality control

Education

High school diploma or equivalent

Job description

Retail Associate - Full Time, Hourly

• Family-friendly hours
• Paid Time Off & paid holidays
• Closed on major holidays
• Caring & Inclusive culture
• Supports a great cause!

Our mission is to Change Lives through the Power of Work!

• Family-friendly hours
• Flexible schedule
• Paid Time Off & paid holidays
• Closed on major holidays
• Employee discount
• Caring & Inclusive culture
• Supports a great cause!

Primary Responsibilities

This position is responsible for receiving and processing donated goods and materials at the retail store, including maintaining the sales floor and operating cash registers.

Job Functions

Donation Attendant

• Receive donated items.
• Sort donations by category.
• Complete paperwork.

Store Clerk

• Operate cash register.
• Maintain displays.
• Stock merchandise.
• Remove empty hangers and outdated merchandise according to rotation schedule.
• Maintain general appearance of the store including general housekeeping.

Textiles and Hardlines Processing

• Follow sorting and pricing guidelines.
• Recognize name brand, vintage, and collectible items.
• Size and hang textiles.
• Differentiate materials and place in proper containers, z-racks, etc.

Material Handling

• Operate powered industrial trucks and other material handling equipment to move containers and merchandise.
• Assemble / Disassemble containers, gaylords, Kit bins.
• Make proper use of available space and materials.

Education

High school diploma or equivalent preferred.

Experience

Minimum of one (1) year experience in retail operations preferred.

Work Conditions

• Inside generally 100%, however, may include outside work on occasion.
• Limited emotional effort. Work environment routine with periods of isolated high stress. Short deadlines requiring some overtime. Weekends and holidays required.
• Available and on call for emergency situation at stores.

Physical Requirements

Medium work, occasionally exerting up to 50 pounds of force and/or up to 25 pounds of lifting, frequent lifting up to 10pounds, carrying, pushing, pulling, bending, climbing, reaching, handling, hearing, talking, seeing and repetitive movement.

Core Competencies

• Must be able to provide positive internal and external customer relations and to easily interact and work with individuals referred for training.
• Demonstrate ability to think independently in supervisor's absence.
• Meet production goals.
• Demonstrate quality control and accuracy with sorting and pricing guidelines.
• Kaizen principles: follow 6S Checklist, procedures, signage, and layout.
• Maintain a valid powered industrial truck license, when required.