Restaurant & Bar Management Trainee

Hotelprofessionals; Amsterdam; On-site; EUR 8,400 - 10,000; Full time

Benefits offered by this job

Trainee allowance €750/month

38-hour work week

Night shift allowance 20%

Sunday allowance 5%

Growth opportunities

Uniform and meals

Staff discounts

Recruitment bonus

50% F&B discount

Job summary

Mövenpick Amsterdam is offering a Restaurant & Bar internship to an MBO or HBO student. The role involves co-responsibility for the Restaurant, Lobby & Lounge Bar and In-room Dining under supervision.

You will train colleagues, handle drinks, manage orders, and assist during service with a focus on guest satisfaction. Expect to work across bar, restaurant, and room service, with shifts including early mornings and evenings.

Qualifications

• an MBO or HBO student who is looking for an informative internship for at least 20 weeks, 5 days a week
• giving correct information about the drinks and dishes and serving them in the right way
• involved in complicated questions, complaints or feedback from our guests
• responsible for operationally supporting the F&B teams and, if necessary, performing Supervisor duties
• making drinks and taking orders. You are also willing to have a real chat with our guests about their visit to Amsterdam
• preparing the Restaurant for evening service or tidying up breakfast
• refilling drinks in the Lobby & Lounge Bar so that all drinks are available.

Responsibilities

• Support Restaurant & Bar and In-room Dining under supervision
• Ensure correct information about drinks and dishes is provided to guests
• Assist with complaints or feedback and escalate as needed
• Support F&B teams and assist supervisor duties when required
• Make drinks and take orders and engage with guests about their visit to Amsterdam
• Prepare Restaurant for evening service and tidy breakfast
• Keep Lobby & Lounge Bar stocked with drinks during shifts

Skills

Customer service

Communication

Teamwork

Hospitality

Education

MBO or HBO student

Job description

Making processes within our hotel better, training colleagues and making sure everything in our F&B department runs smoothly. With this you will achieve that all colleagues have the right tools to satisfy guests with our food and beverage services. As a Restaurant & Bar intern in our large hotel, you will be co-responsible for the Restaurant, Lobby & Lounge Bar and In-room Dining under the guidance of the Restaurant & Bar (Assistant) Manager. At Mövenpick we make moments, do you?
Be limitless
Skills During the shift, it's you, along with the Supervisor, who makes sure everything runs smoothly. If colleagues cannot solve a complaint or question, you and the Supervisors jump in to help. You make sure the right orders are placed and you supervise and train the employees when necessary. You make sure - together with the whole team - that everything goes according to the plan and that you hand over the shift carefully to the colleagues who take over. At the end of the shift, you are the one who does the handover to the next shift, therefore the team is always kept up to date with everything that is happening in the hotel. During your internship you will also perform the necessary administrative tasks. For example processing and checking outsourced working requests, do suggestions regarding the menu cards, making internal orders, etc. You will do this together with the Supervisors and (Assistant) Restaurant & Bar Manager. No limits to your skills. Besides this you are:

• an MBO or HBO student who is looking for an informative internship for at least 20 weeks, 5 days a week;
• giving correct information about the drinks and dishes and serving them in the right way;
• involved in complicated questions, complaints or feedback from our guests;
• responsible for operationally supporting the F&B teams and, if necessary, performing Supervisor duties;
• making drinks and taking orders. You are also willing to have a real chat with our guests about their visit to Amsterdam;
• preparing the Restaurant for evening service or tidying up breakfast;
• refilling drinks in the Lobby & Lounge Bar so that all drinks are available.

Your working hours depend on where you need to work, bar, restaurant, or room service. For our restaurant and room service, working hours are from 7:0to 15:00 and from 15:00 to 23:00. You are open to work different shifts. For the bar, working hours are from 9:00 to 15:00, 15:00 to 23:00 and 16:00 to 0:00.
Proud to present
Mövenpick: the place to enjoy life. Inside, we create a space for our guests to enjoy by relaxing at the bar with a delicious cocktail or a creamy cappuccino. In our restaurants, you can discover the most delicious special dishes. We are originally from Switzerland, and we carry this luxurious gastronomic hospitality with us. ‘Enjoying life to the fullest.’ That is our mantra for our guests, but also for you as an employee.
You start every working day together with twenty national and international colleagues in our beautiful 4-star hotel located in Amsterdam. The team consists of young colleagues who are collegial and friendly towards each other. Despite the different nationalities, we can definitely speak of a close group of colleagues. You will work in a hotel that works together with the Passenger Terminal Amsterdam, a total combined conference space of over 1900 m2, including 11 modern and spacious conference and directors’ rooms. Through the emergence of ijVENUES, Amsterdam’s new exhibition centre, everything only becomes bigger and better. On a lovely, sunny day, you can choose between a 10-minute walk or a 5-minute cycle ride from the central station. Or you can hop on the tram from the other side of our hotel.In short: we have it all.
“If our staff is happy, our guests are happy.” – Restaurant & Bar Manager Mövenpick.
Don’t Work. Do What You Love Instead
Because of your great sense of responsibility, you know what your team needs to do their work well. You see it when colleagues have too much work to do and in busy times you remain calm. With your empathy you ensure that the guests have a good time and that the waiters help the guests properly.We offer
Of course, we want you to have an optimal experience at Mövenpick. That is why we are offering:

• a trainee allowance of €750,- per month (including study- and travel allowance);
• 38-hours work week;
• night-shift allowance of 20% and Sunday allowance of 5%;
• national and international opportunities for growth, for instance towards the role of F&B Waiter or F&B Supervisor and (cross) training opportunities;
• a uniform, laundry service and meals;
• discounts on rooms, food and drink at Mövenpick Hotels & Resorts, Accor & REVO Hospitality Group;
• recruitment bonus for a new colleague;
• 50% F&B discount at various hotels in Amsterdam;
• various staff outings.

You see it as a challenge to put a smile on the face of all guests visiting our hotel.