Resilience Officer E&E Tech

Rabobank; Utrecht; On-site; EUR 80,000 - 100,000; Full time

Job summary

Rabobank is looking for a Resilience Officer to shape and strengthen operational resilience for its Engineering & Enterprise Tech division. In this strategic role, you will ensure the continuity of critical IT services and prepare the organization for potential disruptions.

With at least 10 years of experience in a complex IT environment and strong business continuity management skills, you will lead efforts to define, implement, and oversee IT continuity strategies across the organization.

Fluency in English is essential, while Dutch proficiency is preferred. Come and make a difference in enabling secure and stable banking!

Qualifications

• At least 10 years of experience in a strategic role within a complex IT environment.
• Strong affinity with IT and the ability to align resilience measures with technical realities.
• Hands-on approach to translate strategy into concrete actions.

Responsibilities

• Define and evolve Business & IT Continuity strategy for Engineering & Enterprise Tech.
• Translate resilience objectives into practical deliverables across E&E Tech processes.
• Coordinate resilience efforts among stakeholders and ensure business continuity.

Skills

Strategic Role in IT

Business Continuity Management Certification

Crisis Management Certification

Stakeholder Management

Agile or DevOps Environment Experience

Excellent Communication Skills in English

Dutch language preferred

Pragmatic Mindset

Project Management

Leadership Skills

Education

Academic Working and Thinking Level

Job description

Enable operational resilience for an IT organization of 3,300 colleagues, ensuring continuity of critical services for over 48,000 Rabobank colleagues worldwide.

You & your role

Shape and strengthen operational resilience within Engineering & Enterprise Tech by setting direction, safeguarding continuity, and preparing the organization for worst-case scenarios. As Resilience Officer, you operate strategically in a complex, global IT environment and translate risk insights into concrete resilience and recovery solutions that keep services available when it matters most.

Examples from practice

• Defining and maintaining the Engineering & Enterprise Tech business and IT continuity and recoverability strategy.
• Ensuring effective recovery playbooks are in place to restore the minimal viable infrastructure after major disruptions.
• Delivering concrete business continuity products such as business impact assessment and business continuity plans.

Top 3 responsibilities

1. You define and continuously evolve the Business & IT Continuity strategy for Engineering & Enterprise Tech, ensuring the organization is prepared for major disruptions and able to safeguard its critical IT infrastructure and services.
2. You translate strategic resilience objectives into clear, practical deliverables and ways of working, embedding them into processes and day-to-day operations across E&E Tech. You actively guide domains in implementation.
3. You act as the central point of coordination for resilience, connecting senior management, technical domains, and key stakeholders inside and outside E&E Tech. You oversee the business continuity risk profile and in-control status, translating insights into clear advice to management and stakeholders and, where needed, taking ownership of corrective actions.

Together we achieve more than alone

We are curious about what you will bring to our team at Tech Control Office within Engineering & Enterprise Tech.

As one of the largest Tech within CITO, E&E Tech plays a vital role in enabling secure and seamless banking anytime, anywhere, and therefore it is crucial to be in control over our operations. This means being secure and stable in order to assure the continuity of our infrastructure, which forms the cornerstone on which the organizational processes are built and on which these processes rely to provide high quality services to our customers, business departments and employees. The Resilience Officer will have a strategic role in realizing operational resilience of E&E Tech’s services.

Maria Colijn, Lead Tech Control Officer

The colleagues of the Tech Control Office ensure that Engineering & Enterprise Tech remains secure, stable, and in control. Collaboration is our way of working; as a result-oriented and expert team within Rabobank, we work closely with management, squads, and domain control officers to strengthen resilience together.

You & your talent

• Academic working and thinking level.
• At least 10 years of experience in a strategic role within a complex IT environment.
• Certification in business continuity management and crisis management.
• Experience with project management and working in an Agile or DevOps environment.
• Strong stakeholder management skills in complex internal and external settings.
• Excellent communication skills in English, with Dutch preferred.
• Strong affinity with IT and the ability to think and act from an IT-engineering perspective, ensuring that resilience and continuity measures align with technical realities.
• A pragmatic mindset, strong execution power, and a hands-on approach: you translate strategy into concrete actions, take ownership of delivery, and ensure consistent follow-through.
• The capability to lead and guide teams throughout continuity and resilience processes, creating clarity, alignment, and shared ownership.
• The ability to influence and connect stakeholders across domains, ensuring support and collaboration in a complex, global IT landscape.