Reservations Agent – Travel Perks & Benefits

Pal Airlines; Netherlands; On-site; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Travel privileges with PAL

Comprehensive health benefits

Defined Contribution Pension Plan

Employee Stock Purchase Plan

Tuition Assistance Program

Employee and Family Assistance

Job summary

PAL Airlines is seeking a Full-Time Fixed Term Reservations Agent to join our team in St. John's, NL. You will play a critical role in handling reservation requests, providing pricing and policy details, and ensuring accurate bookings.

The role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced travel environment. Travel benefits and a comprehensive benefits package are offered.

Qualifications

• High school diploma or equivalent.
• Experience in a customer service or reservations role preferred.
• Proficiency with reservation/booking software.
• Excellent verbal and written English communication.

Responsibilities

• Respond to customer inquiries via phone, email, or chat about reservations and availability.
• Process new reservations, modifications, and cancellations accurately in the booking system.
• Provide detailed information on products, services, pricing, and policies.

Skills

Customer service

Reservation software

English proficiency

Multitasking

Education

High school diploma or equivalent

Job description

PAL Airlines is seeking a Full-Time Fixed Term Reservations Agent to join our team in St. John's, NL. You will play a critical role in handling reservation requests, providing pricing and policy details, and ensuring accurate bookings.

The role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced travel environment. Travel benefits and a comprehensive benefits package are offered.