Research Manager

Toluna; Rotterdam; Hybrid; EUR 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary package

Flexibility in work environment

Opportunities for growth

Access to Udemy Business courses

Hybrid working options

Pension scheme

Job summary

A global insights leader in Rotterdam is seeking a mid-senior level Research Manager to lead diverse quantitative research projects. You will manage projects end-to-end, develop client relationships, and mentor junior team members. The ideal candidate has 4-8 years of market research experience and strong analytical skills. Competitive pay, hybrid work options, and a diverse workplace are offered. Join a company focused on impactful insights across industries.

Qualifications

• 4-8 years of experience in quantitative market research.
• Results-driven attitude with a passion for research excellence.
• Experience in designing and managing complex research projects.

Responsibilities

• Design research questionnaires in consultation with clients.
• Manage research studies from initiation to delivery.
• Analyze data and present clear, story-driven reports.

Skills

Strong organizational and project management skills

Excellent communication skills in English

Analytical and storytelling skills

Ability to build and manage client relationships

Mentoring and coaching abilities

Education

Experience or education in Marketing, Business, or Social Sciences

Job description

Research Manager

Toluna Rotterdam, South Holland, Netherlands

Toluna is the global research and insights leader that enables businesses to make smarter, data-driven decisions – faster. For 25 years, we have partnered with the world’s leading brands, delivering transformative impact through our advanced technology platform, comprehensive solution portfolio, expansive global first‑party panel, and world‑class team of leading research experts. Since 2019, we’ve made significant investments in artificial intelligence to enhance automation, accelerate insight delivery, and unlock deeper understanding at scale. With 40+ offices worldwide, Toluna operates in 70+ countries, redefining the future of insights. Learn more at www.tolunacorporate.com

Introduction:

As a Research Manager, you will lead and deliver diverse and complex quantitative research projects. Working within a dynamic, international environment, you will manage projects end‑to‑end, develop client relationships, and mentor junior team members. Your expertise will help address clients’ business challenges across industries such as FMCG, healthcare, automotive, technology, and financial services, ensuring actionable insights and impactful results.

Responsibilities

• Design research questionnaires that meet project objectives in consultation with clients and senior researchers.
• Manage research studies independently from initiation to delivery, ensuring quality, accuracy, and timely completion.
• Analyze and transform data into clear, story‑driven reports and presentations that address clients’ research, commercial, and communication goals.
• Work closely with internal operations teams to oversee survey deployment, data collection, and analysis processes and manage timelines.
• Collaborate with clients to understand their business needs and provide tailored solutions and consultancy.
• Mentor and coach junior team members, ensuring seamless project delivery and fostering professional growth.
• Collaborate with Client and Commercial Directors to co‑lead research‑focused client engagements and manage emerging issues.

Your Profile

• 4‑8 years of experience in quantitative market research, preferably on agency side.
• A results‑driven, can‑do attitude with a passion for research excellence.
• Strong organizational and project management skills, handling multiple tasks effectively.
• A passion for brands and product innovation, digital media and making an impact on people.
• Excellent verbal and written communication skills in English; proficiency in Dutch is advantageous.
• Experience or education in fields such as Marketing, Business, Economics, Communications, Social Sciences, or similar areas. Formal degrees are welcome but not required.
• Proven expertise in designing, managing, and delivering complex research projects.
• Excellent analytical and storytelling skills with a focus on turning complex data into actionable insights and presenting these findings.
• Proven ability to build and manage client relationships.
• Highly organized, detail‑oriented, and capable of multitasking in a fast‑paced environment.
• Positive, solution‑oriented attitude with a passion for brands and product innovation and digital media.
• Robust coaching and mentoring abilities.
• Collaborative team player who thrives in a dynamic, fast‑paced environment. Commitment to fostering an inclusive, empathetic, and transparent work culture.

Our Values

• Acting with Ownership – Demonstrating individual accountability
• Bringing a forward mindset – Being action‑oriented, bold and entrepreneurial
• Collaborating with Curiosity – Exhibiting teamwork through togetherness
• Discussing openly, committing jointly – Sharing your views openly
• Embracing empathy – Being egoless & caring

What we Offer

At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board.

Other Benefits

• A challenging position in a dynamic, fast‑paced, innovative, quickly growing global company.
• A flexible work environment with a focus on owning and taking pride in your work.
• Growth opportunities in line with your career ambitions and passions.
• Global onboarding and frequent internal training and sharing opportunities.
• Our employees have exclusive access to Udemy Business. With our company license, you have unlimited access to all external courses.
• An open‑culture work environment staffed with ambitious and fun colleagues.
• Hybrid working including work‑from‑home compensation.
• A competitive salary package including a good pension scheme, bonus plan, 25 paid days of leave, and full travel reimbursement (yes, that includes cycling!).
• An amazing, stylish office space in one of the city’s most trendy areas, close to Hotel New York where we have our weekly Friday drinks.

Join our global team. We welcome big thinking and reward great work.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Research

Industries: Market Research