Repairs & Assessment Coordinator — Jewellery Ops & Growth

Neve Jewels Group; Hoofddorp; In loco; EUR 32.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

Vacation 24 days

Birthday Day

Perkbox

Leave Policy

Learning & Development

Travel Allowance

Descrizione del lavoro

Neve Jewels Group in the Netherlands–Hoofddorp is seeking a Repairs and Assessment Coordinator to join our operations team. You’ll assess product issues, coordinate with workshop and regional offices, and manage repairs and stock transfers across our stores.

Ideal candidates bring strong jewellery knowledge, precision, and teamwork. You’ll train new staff, handle returns, and support hallmarking processes while helping to maintain our high customer satisfaction and sustainable practices.

Competenze

• An individual with strong knowledge of jewellery (metals, settings, tolerances, etc).
• Product assessment experience or aptitude considered a plus.
• Excellent written and verbal communication skills.
• Ability to work to deadlines with high accuracy.
• Friendly, approachable and professional demeanor.
• Able to work both in a team and independently.

Mansioni

• Assess product issues and collaborate with workshop teams to resolve them.
• Track and issue repairs to the workshop.
• Coordinate with regional offices for stock transfers.
• Source stones, findings, and materials for urgent orders.
• Oversee workshop repair costs.
• Train new team members.
• Book returns and repairs in a timely manner.
• Send products for hallmarking.
• Work with the wider team to conduct regular stock checks.

Conoscenze

Jewellery knowledge

Product assessment

Communication skills

Attention to detail

Deadline-driven

Teamwork

Independence

Descrizione del lavoro

Neve Jewels Group in the Netherlands–Hoofddorp is seeking a Repairs and Assessment Coordinator to join our operations team. You’ll assess product issues, coordinate with workshop and regional offices, and manage repairs and stock transfers across our stores.

Ideal candidates bring strong jewellery knowledge, precision, and teamwork. You’ll train new staff, handle returns, and support hallmarking processes while helping to maintain our high customer satisfaction and sustainable practices.