Repair & Order Processing Specialist

Moog B.V.; Nieuw-Vennep; On-site; EUR 42,000 - 56,000; Full time

Job summary

Moog B.V. in Nieuw-Vennep, Netherlands, is seeking a Repair Processing Officer to quote, process and monitor repair orders. The role supports the Order Processing Officer and Inside Sales with sales activity for new spares and customer orders, and prepares sales/repair orders, handling inquiries and follow-ups.

The position reports to the Manager Operations and offers a path in a high-tech, international environment with a focus on operational excellence and timely deliveries.

Qualifications

• MBO level 2-4 years experience in a similar function.
• Good knowledge of Windows, Excel, Access and ERP systems (SAP).
• Affection with numbers and reporting specific for cost prize calculations.
• Pro-active and quality driven and team player with good social and communicative skills.
• Ability to work independently and assertive in implementation.

Responsibilities

• Assuring operational excellence through applying an effective repair process in collaboration with (internal) Sales, Service, Operations, Trade compliance officer and accurate processing of order data in the business systems.
• Works closely together with the Order Processing Officer and the Administrative Assistant.
• Ensuring the correctness and completeness of the repair info.
• Providing excellent delivery performance on agreed delivery and lead times by adequate monitoring and assuring timely escalation of issues to responsible management.
• Supports the operational execution of a value stream of product families including spares & repairs together with Product Engineering, Supply Chain, A&T and Logistics.
• Acts as order processing backup by supporting this function during absence of the Order Processing Officer.
• Pro‑actively participate in continuous improvement programs (Lean) of the order fulfillment and repair process of the Value Stream and helps identifying improvement areas of cost prize, lead times in the supply chain.

Skills

English proficiency

Attention to detail

Team player

Independent work

Education

MBO level 2-4 years experience in similar function

Tools

SAP ERP

Excel

Windows/Access

Job description

Moog B.V. in Nieuw-Vennep, Netherlands, is seeking a Repair Processing Officer to quote, process and monitor repair orders. The role supports the Order Processing Officer and Inside Sales with sales activity for new spares and customer orders, and prepares sales/repair orders, handling inquiries and follow-ups.

The position reports to the Manager Operations and offers a path in a high-tech, international environment with a focus on operational excellence and timely deliveries.