Remote Dutch Support Specialist in Greece

FH Collective - Academy; Nijmegen; On-site; EUR 23,000 - 26,000; Full time

Benefits offered by this job

Flight within EU

4 weeks hotel accommodation

Airport pickup

Real estate agency fee covered

Full remote setup

Job summary

FH Collective - Academy is seeking Dutch-speaking customer support professionals to join our Greece-based team. This role offers full remote work with relocation support across the EU, blending international collaboration with the Greek lifestyle.

You will handle customer inquiries, escalate issues, and promote safe, friendly platform use, with training provided and a focus on empathetic, data-informed service.

Qualifications

• Fluency in Dutch (C1–C2) and English (B2+).
• Strong communication and analytical skills.
• A solution‑oriented mindset with a passion for helping people.
• Familiarity with digital platforms (training provided).

Responsibilities

• Deliver exceptional customer support with empathy and accuracy.
• Investigate account‑related issues and content reports.
• Promote community safety and help users understand platform policies.
• Use insights and data to enhance user experience.

Skills

Dutch language (C1–C2)

English (B2+)

Strong communication

Analytical skills

Solution-oriented mindset

Customer support mindset

Job description

FH Collective - Academy is seeking Dutch-speaking customer support professionals to join our Greece-based team. This role offers full remote work with relocation support across the EU, blending international collaboration with the Greek lifestyle.

You will handle customer inquiries, escalate issues, and promote safe, friendly platform use, with training provided and a focus on empathetic, data-informed service.