Remote Customer Success & Document Review Pro

mercor; Netherlands; Remote; EUR 98,000 - 197,000; Part time

Job summary

Mercor is seeking Customer Support / Success Professionals for a remote contract role. The position offers an hourly compensation of $80–$160 and requires a bachelor\'s degree with 2+ years of relevant experience. Candidates should be able to work independently and asynchronously in a global setting.

Ideal applicants have strong document analysis skills and are proficient in Excel, PowerPoint, and Word. Eligibility includes United States, Europe, UK or Canada residence.

Qualifications

• Bachelor's degree (minimum)
• 2+ years of professional experience in a relevant domain
• Strong proficiency in Excel , PowerPoint , and Word
• Strong document analysis and review skills
• Attention to detail and ability to follow structured guidelines

Responsibilities

• Review and assess domain-specific documents to ensure quality, accuracy, and relevance.
• Provide structured feedback to improve document standards and evaluation processes.
• Collaborate with teams to enhance service delivery and customer success strategies.
• Utilize strong analytical skills to contribute to high-impact evaluation projects.
• Work independently and asynchronously to meet project deadlines.

Skills

Bachelor's degree

2+ years experience

Attention to detail

Education

Bachelor's degree (minimum)

Tools

Excel

PowerPoint

Word

Job description

Mercor is seeking Customer Support / Success Professionals for a remote contract role. The position offers an hourly compensation of $80–$160 and requires a bachelor\'s degree with 2+ years of relevant experience. Candidates should be able to work independently and asynchronously in a global setting.

Ideal applicants have strong document analysis skills and are proficient in Excel, PowerPoint, and Word. Eligibility includes United States, Europe, UK or Canada residence.