Customer Success Analyst - Documentation & Quality Review

Mercor; Amsterdam; Remote; EUR 42,000 - 62,000; Full time

Job summary

Mercor in Amsterdam is seeking Customer Support / Success professionals to review, assess, and provide structured feedback on domain-specific documents. You will ensure quality, accuracy, and relevance while following structured guidelines to support high-impact evaluation projects.

The role requires strong analytical and written communication skills and at least 2 years of relevant experience, with a Bachelor’s degree as the minimum qualification.

Qualifications

• Bachelor’s degree (minimum).
• 2+ years of professional experience in a relevant domain.
• Strong analytical and written communication skills.

Responsibilities

• Review, assess and provide structured feedback on domain-specific documents.
• Ensure quality, accuracy and relevance of documentation.
• Follow structured guidelines to maintain consistency.

Skills

Excel

PowerPoint

Word

Document analysis

Attention to detail

Education

Bachelor's degree

Job description

Mercor in Amsterdam is seeking Customer Support / Success professionals to review, assess, and provide structured feedback on domain-specific documents. You will ensure quality, accuracy, and relevance while following structured guidelines to support high-impact evaluation projects.

The role requires strong analytical and written communication skills and at least 2 years of relevant experience, with a Bachelor’s degree as the minimum qualification.