Regional Service Executive Architecture + Urbanism EU/UK&I

Arcadis; Amsterdam; On-site; EUR 90,000 - 120,000; Full time

Job summary

A global consultancy firm based in Amsterdam is seeking a Regional Service Executive in Architecture + Urbanism. The role includes developing service delivery strategies across Europe and the UK, ensuring compliance, and leading digital transformation initiatives. The ideal candidate will have extensive senior leadership experience in the AEC industry, strong commercial acumen, and exceptional relationship-building skills. A degree in architecture or a related field is required, with an advanced degree preferred.

Qualifications

• Proven senior leadership experience in Architecture + Urbanism.
• Strong commercial acumen and pricing strategy skills.
• Experience in leading digital change initiatives.

Responsibilities

• Develop and execute service delivery strategies across regions.
• Maximize value and ensure compliance in service delivery.
• Drive collaboration across sectors and lead transformational changes.

Skills

Leadership and development

Commercial acumen

Digital transformation

Stakeholder management

Financial performance metrics interpretation

Education

Degree in architecture, engineering, or related field

Advanced degree in relevant discipline

Tools

Digital collaboration platforms

Computational design tools

Job description

Regional Service Executive, Architecture + Urbanism (EU/UK&I)

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

Role description

The Regional Service Executive Architecture + Urbanism EU/UK&I will be responsible for regional service excellence through the leadership and development of Service delivery strategies and capability at regional and country levels. This role will ensure people, skills, competencies, ecosystem partners (including technical tooling / applications) and subcontracts meet the delivery requirements of our clients at all times, whilst meeting Arcadis billability requirements.

This role can be based out of any Arcadis office in UK or Europe.

Role accountabilities

• Develop and execute the Architecture + Urbanism delivery strategy for Europe & UK&I in conjunction with Sector Executives, aligned to global Service and Sector strategies.
• Define and evolve the Architecture + Urbanism Service portfolio in Europe & UK&I, introducing new Services and reshaping or divesting Services in line with client demand, digital innovation and market trends.
• Drive global collaboration across Sectors, Regions and Global Excellence Centers.
• Own implementation of transformational change initiatives within Architecture + Urbanism in Europe & UK&I, providing clear direction and transparent communication of priorities, progress and benefits.
• Input an Architecture + Urbanism perspective into data and knowledge management strategies, ensuring methods, standards, templates and intellectual property are developed, retained and consistently applied.
• Work with Regional Quality to establish a standard operating platform for Architecture + Urbanism across the Architecture, Interior Design, Landscape Architecture, and Urban Design & Planning disciplines, maximizing use of technology and software for Client delivery and incorporating the use of AI across the Service line.
• Maximize value from Service delivery to clients through working closely with Discipline Leads to build a cohesive community that develops, retains and consistently applies market leading intellectual property.
• Manage risk and compliance for Architecture + Urbanism in Europe & UK&I in line with the Arcadis Risk Control Framework, company risk appetite, client requirements, and other relevant policies and procedures.
• Partner with Talent Acquisition and Workforce Planning to develop regional capability plans, ensure resource deployment is balanced to global workload within the Sector, and maximize the impact of Global Excellence Centers to meet contribution targets.
• Ensure billability and utilization in the region meets or exceeds targets, working with Sector Executives and Commercial Operations to align pipeline, capacity and pricing models.
• Embed data-led collaboration within Services by implementing the Service Line Digital and Technology Strategy in Europe & UK&I for Architecture + Urbanism.
• Drive the implementation of the Global Engineering Applications of the Service line, owning the support supplier relationship to maximize return on investment.
• Oversee Regional Vendor and Supplier Procurement, including owning the Europe & UK&I pipeline and investments to support automation activity across the Service line.
• Oversee S&A to ensure Service delivery excellence and rationalize applications and tooling.
• Accountable for the health, safety, and wellbeing (HSW) of their teams, and expected to demonstrate stewardship and care in all aspects of their role. This includes championing an ambitious, people-first culture within Architecture + Urbanism by setting clear HSW expectations, leading by example, empowering and engaging employees, and communicating openly.
• Leaders should recognize safe behaviors and foster a caring, One Team ethos—where everyone feels empowered to take responsibility, speak up, and return home unharmed, both physically and psychologically.

Qualifications & Experience

• Extensive senior leadership and technical experience in Architecture + Urbanism within the AEC industry in Europe & UK&I, with clear accountability for regional Service delivery, utilization and financial performance.
• Proven track record of improving Design and Service quality, billability, productivity and contribution through effective deployment of people, processes, data and digital tools.
• Strong commercial and financial acumen, including pricing strategy, cost control, margin management and interpreting financial and operational performance metrics to inform regional strategy and performance improvement decisions.
• Proven capability in regional workforce planning and capability development, including building skills depth, succession pipelines and discipline excellence aligned to projected workload demand.
• Demonstrated strength in developing and implementing Architecture + Urbanism strategies, including Service portfolio shaping, operating model design, standardization and continuous improvement.
• Demonstrated experience leading digital and technology enabled change in Architecture + Urbanism, including the use of model-based delivery, parametric and computational design tools, digital twins, and visualization and collaboration platforms to improve client outcomes.
• Recognized strategic leadership, able to set direction, articulate clear Service value propositions, and align teams across geographies, disciplines and functions to deliver outcomes.
• Exceptional relationship building skills, combining strong technical credibility with stakeholder management and influencing skills to shape decisions and secure commitment across the organization and with key clients and regulators.
• Leadership style that empowers Arcadians, promotes accountability and continuous improvement, and supports a healthy, inclusive and high engagement culture aligned to the Arcadis Leadership profile of being curious, driving success and igniting passion.
• Degree level education in a relevant discipline such as architecture, architectural engineering, urban design, landscape architecture, or another related technical or commercial field, or equivalent practical experience.
• Advanced degree such as Master’s in Architecture, Urban Design, Urban Planning, or similar executive level experience in complex, global organizations.