Receptionist Part Time(24-32hours)

StudentJob; Amsterdam; On-site; EUR 15,000 - 21,000; Part time

Job summary

A boutique hotel in Amsterdam is seeking an enthusiastic receptionist. You'll be responsible for checking in/out guests, managing phone operations, and processing reservations. The ideal candidate is guest-oriented, speaks Dutch and English, and has a flexible schedule. This part-time role (24-32 hours per week) offers an opportunity to work in a luxurious yet homely environment. Experience in reception is preferred, and a representative appearance is important.

Qualifications

• Experience in reception is a plus, having BHV certification.
• Representative appearance and good communication skills.
• Availability for 24-32 hours a week.

Responsibilities

• Check in and out of hotel guests.
• Operate the telephone exchange and answer queries.
• Process emails and manage bookings.
• Ensure guest safety and handle emergencies.
• Reserveringen boeken in het systeem.
• Drankjes en snacks serveren aan gasten.
• Gasten beveiligen en bij incidenten adequate signalering.
• Receptie/ lobby beheren en afsluitende administratieve taken.

Skills

Dutch language proficiency

English language proficiency

Customer service orientation

Flexibility

Motivation

Education

Secondary school diploma

MBO or higher level of thinking

Job description

We are looking for an enthusiastic receptionist. Are you the person who likes to unburden and likes to help people? Then we have the perfect position open!

The Delphi Amsterdam Townhouse is a boutique hotel with 50 rooms, each with its own identity. We exude luxury but with an amicable and homely atmosphere. As soon as you enter the neighborhood you will see all the splendor of the Apollolaan and around the corner are the luxurious Beethovenstraat and Cornelis Schuyt. In short, a nice neighborhood to work in, but also to stay in as a guest!

What you will do:

• Check in and out of hotel guests.
• Giving information.
• Operating the telephone exchange.
• Answering questions and any complaints.
• Processing emails.
• Booking reservations in the system.
• Serving drinks and snacks to hotel guests.
• Ensuring the safety of our hotel guests, signalling irregularities and guiding hotel guests in emergency situations.
• Checkout closure and other administrative actions.
• All other occurring activities.
• Taking care of the reception desk and the lobby.

What we are looking for:

• Someone who is available 24-32 hours a week.
• Living comfortably in Amsterdam or the immediate vicinity.
• Reception experience is a plus, owned by BHV.
• Representative appearance.
• Good mastery of the Dutch and English language in word and writing.
• Flexible, motivated, positive.
• Very guest and solution oriented.
• MBO or higher level of thinking.

Hourly wage is in accordance with the catering collective agreement.

Salarisomschrijving

In overeenstemming

Vaardigheden

• Je beheerst Engels

Opleiding

Middelbare school