Quality in Market Lead: Data, Complaints & Improvement

Danone; Rijswijk; Sur place; EUR 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Comprehensive social coverage

2.5 days paid leave per month

VIE program benefits

Résumé du poste

Danone Benelux is seeking a VIE in the Netherlands to support the transformation and continuous improvement of Quality in Market (QiM). You will enhance data insights, reporting, and processes, while helping with complaint investigations and timely case resolution. Exposure to Consumer Voice, Data Analytics, and Digital Transformation awaits.

You will collaborate across Quality, Regulatory, and Supply Chain teams to drive proactive quality risk prevention and consumer experience excellence.

Qualifications

• Bachelor or Master’s degree in Food Science, Quality Management, Data Analytics or a related field.
• Strong interest in Quality in Market, consumer quality and complaint management.
• Analytical and structured, with the ability to translate data into quality insights and improvement actions.
• Digitally savvy and able to apply Power BI and Excel to automate, analyze and improve processes.

Responsabilités

• Support investigation and documentation of complaints using quality management tools.
• Define and monitor quality performance KPIs and dashboards.
• Assist in governance, cross-functional collaboration and project work with QFS, Careline, and Supply Chain teams.

Connaissances

Quality in Market

Data Analytics

Communication

Formation

Bachelor's or Master's in Food Science/Quality Management/Data Analytics

Outils

Power BI

Excel

Veeva/Salesforce

Description du poste

Danone Benelux is seeking a VIE in the Netherlands to support the transformation and continuous improvement of Quality in Market (QiM). You will enhance data insights, reporting, and processes, while helping with complaint investigations and timely case resolution. Exposure to Consumer Voice, Data Analytics, and Digital Transformation awaits.

You will collaborate across Quality, Regulatory, and Supply Chain teams to drive proactive quality risk prevention and consumer experience excellence.