Quality and Food Safety Intern

Danone; Zoetermeer, Hoofddorp; Sur place; EUR 6 700 - 7 800; Plein temps

Avantages offerts par ce poste

650 EUR gross monthly internship_allow

Home working allowance 2.45 EUR perday

Public transport travel card

Hybrid working environment

Career workshops and networking

International Danone NL environment

Intern community of 100+ interns

Résumé du poste

Danone is seeking a Quality and Food Safety Intern in the Netherlands to support end-to-end complaints management within the co-manufacturing network. You will track complaints, verify investigations with co‑manufacturers, document findings and keep the platform up to date.

The role requires strong Excel and Power BI skills, sharp communication, and the ability to work both independently and in a team. The internship runs from November/December 2026 for at least 6 months, with 4–5 days per week,

Qualifications

• Must be enrolled as a Masters student during the entire internship period.
• Experience with complaints management is a plus.
• Fluent in English; Dutch residency preferred.

Responsabilités

• Develop understanding of end-to-end complaints management process.
• Track and monitor consumer and customer complaints throughout their lifecycle.
• Coordinate with co-manufacturers to verify investigations and gather information.
• Document investigation findings and update the complaints platform.
• Support automation and reporting of KPIs.

Connaissances

Communication skills

Interpersonal skills

Detail-oriented

Independent and collaborative work

Formation

Masters student (enrolled during internship)

Outils

Excel

Power BI

Description du poste

About The Job

Are you passionate about quality, product excellence, and continuous improvement? Are you looking to start or grow your career in Quality & Food Safety, especially within complaints management? We have an exciting opportunity as a Quality and Food Safety Intern!

We safeguard Danone’s promise by ensuring the quality and safety of all food and medical device products manufactured within our SN co-manufacturing network, ultimately enhancing the lives of every patient and consumer. We achieve this through strong cross‑functional collaboration, continuous improvement, and strict adherence to standards and regulatory requirements.

In your role as Comanufacturing Quality and Food Safety Intern, being part of the Quality & Food Safety team, your key responsibilities are:

• Develop a solid understanding of the end‑to‑end complaints management process.
• Track and monitor consumer and customer complaints throughout their lifecycle.
• Follow up with co‑manufacturers to verify investigation progress and gather required information.
• Document the complaint investigation findings.
• Update the online Quality and Food Safety complaints platform with investigation status and progress.
• Support in the automation and reporting of Key Performance Indicators (KPIs).
• Support the team with additional ad‑hoc tasks as needed.

Meet your future manager!

Your manager will be Renu Rangasamy, SN Coman QFS Manager. Learn more about her: Renugadevi Rangasamy | LinkedIn

About You

• Strong digital skills (Excel and Power BI skills are must)
• Strong communication and interpersonal skills
• Detail‑oriented and well‑organized
• Ability to work independently and collaboratively

Mandatory requirements:

There are also some compulsory requirements:

• Enrolled as a Masters student during the whole internship period;
• You are a resident of the Netherlands and hold a valid BSN number (if you are a non-EU citizen, you need to have a valid Dutch residency permit);
• In the case of non‑EU citizens, it is mandatory to provide a 3‑party internship agreement signed by your university;
• Ideally available to start in November/December 2026 (flexible) for a minimum of 6 months, 4‑5 days per week;
• You are fluent in English - spoken and written;
• You are able to work from our Zoetermeer and Hoofddorp office, at least 2 days per week (one day each office).

About Us

Working at Danone is a unique experience. It’s fast‑paced and complex and, at times, it can get a little challenging. But it’s packed with opportunities to learn and grow working with some of the best‑known brands in the world, like Evian, Alpro, Nutricia, Activia and Nutrilon. Bring your unique perspective, ambitions and entrepreneurial ideas to the table – the impact you could make might just surprise you. One Planet. One Health – BY YOU.

We’re proud to be a B‑Corp certified company. That means we meet the highest verified standards of social and environmental performance, transparency, and accountability in everything we do.

We’re committed to building a diverse and inclusive team. As an Equal Opportunities Employer, we base our hiring decisions on merit, job requirements and business needs.

* all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

We Offer

In addition to gaining invaluable hands‑on experience at a large multinational organization, we offer:

• A competitive gross internship allowance of 650 euros per month (based on a full‑time internship);
• Home working allowance of 2.45 euros per day;
• A public transport travel card covering all office‑related travel;
• Hybrid working environment allowing for desired flexibility;
• Career advice opportunities such as workshops, seminars, networking events;
• International environment with 140 different nationalities in Danone NL;
• Active Internship community with 100+ interns across the Netherlands.

Application deadline: 21 October 2026.

Need more information? Please contact Eugenia Bouzas, Campus Talent Manager, via [e-mail]