Public Area Attendant

Mandarin Oriental Group; Amsterdam; On-site; EUR 22,000 - 26,000; Full time

Benefits offered by this job

Travel allowance

Learning & Development

Career progression

MOstay

Wellbeing programs

Retirement plans

F&B Discount Card

Job summary

Mandarin Oriental Conservatorium, Amsterdam is seeking a Public Area Attendant to join our Housekeeping team. You will ensure the cleanliness and presentation of all public hotel spaces, support guest requests, and uphold our luxury service standards.

The role requires experience in hotel public area cleaning, flexible shifts including mornings, evenings and nights, and legal work eligibility in the Netherlands. English proficiency and accommodation nearby Amsterdam are preferred.

Qualifications

• Experience with public area cleaning, ideally in a hotel.
• Flexible, rotating shifts including mornings, evenings, nights, weekends and holidays.
• Legal permission to work in The Netherlands.
• Speaks English.
• Accommodation in or around Amsterdam.
• Strong sense of responsibility and eye for detail.

Responsibilities

• Clean all public areas in the hotel, including deep-cleaning and handling of specialised cleaning equipment.
• Maintain tidiness of workspace, equipment and work areas; assist guests with special requests.
• Participate in departmental meetings and tailor-made training sessions.
• Report to the Public Area Supervisor.

Skills

Public area cleaning experience

Job description

Public Area Attendant

Mandarin Oriental Conservatorium, Amsterdam is looking for a Public Area Attendant to join our Housekeeping team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

As Public Area Attendant you will be responsible for the following duties:

• To be responsible for the cleanliness of all public areas in the hotel, including deep-cleaning and handling of specialised cleaning equipment.
• Taking pride in ensuring constant tidiness of your workspace, equipment and work areas. Ensuring quality and brand standards in the public areas are met and actively assist the guests with special requests.
• To participate in departmental meetings and tailor‑made training sessions organised by the housekeeping department.
• You will report to the Public Area Supervisor.

Housekeeping at Mandarin Oriental Conservatorium, Amsterdam is different from other hotels and you are part of the largest team on property. Together with your passionate colleagues, you will help to keep the hotel in pristine condition.

As Public Area Attendant we expect from you:

• Experience with public area cleaning, ideally in a hotel;
• Flexibility and adaptability - you will work on a rotating shift schedule, including morning, evening, and night shifts, as well as weekends and public holidays;
• Legal permission to work in The Netherlands (permit or EU-passport);
• Speaks and understands English;
• Accommodation in or around Amsterdam;
• A strong sense of responsibility, flexible work ethic, and eye for detail.

Our commitment to you:

• A salary in scale III of the Dutch Horeca CAO;
• Travel allowance of €0,21 per kilometer for distances of 5 kilometers or more;
• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously;
• Excellent career progression with an iconic, luxury, global hotel brand. A lot of our colleagues joined us at the beginning of their career and are now leading their own teams and divisions;
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones;
• Heath & Colleague Wellness. Finding the right work‑life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally;
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role;
• F&B Discount Card – discounts at restaurants at high-end hotels in Amsterdam;
• Discounted collective health insurance and weekly yoga sessions with our personal trainers.

Discover your role within our luxury hotel:

Our teams consist of a diverse group of talented people with a wide range of backgrounds and specialties. This committed team is united by an open work culture that celebrates individuality, emphasises performance and encourages everyone to achieve their full potential. In addition to our commitment to the highest level of service we take pride in a longstanding track record of sustainable practices woven into every layer or our company.

We’re Fans. Are you?