Project Coordinator

SoftwareOne; Amsterdam; Hybrid; EUR 35,000 - 55,000; Full time

Job summary

SoftwareOne in Amsterdam is seeking a Project Coordinator to join the WEMEA Services Support Team. You will work across PMO and Resource Management functions to support service delivery, governance, and optimal resource utilisation in a dynamic regional environment.

This hybrid role offers broad exposure to project operations and workforce planning, with evolving reporting structures. Fluent English and strong coordination skills are essential to succeed.

Responsibilities

• Support project onboarding and administration, ensuring systems, documentation, governance records, and project data are accurately maintained across ServiceNow and related tools
• Coordinate PMO governance activities, including meeting scheduling, action tracking, document preparation, and adherence to the SoftwareOne Project Delivery Framework
• Monitor project financial and commercial administration by tracking invoices, billing status, sales orders, and project mobilisation activities
• Manage shared project and team mailboxes, triaging requests and ensuring actions are routed to the appropriate stakeholders
• Prepare reports, trackers, and status updates while driving continuous improvements in PMO processes, data quality, and operational efficiency
• Maintain visibility of resource capacity, availability, skills, and workforce changes across the region to support effective staffing decisions
• Support resource forecasting, demand planning, and allocation activities, partnering with delivery leads and project managers to match resources to business needs
• Monitor utilisation, bench time, allocation conflicts, and resourcing risks, escalating issues and supporting resolution where required
• Produce resource reports and insights while contributing to the continuous improvement of resource management processes, tools, and data quality

Job description

Practical Information

Location: Amsterdam, Netherlands | Work Arrangement: Hybrid | Reports to: Resource Manager | Contract type: Full-time | Visa Requirements: Valid Visa for Netherlands | Language Requirements: Fluent /professional English, written and verbal

Job Overview

As our new Project Coordinator, you will join the WEMEA Services Support Team, a shared support function that brings together WEMEA PMO and Resource Management capabilities to support service delivery across the region. In this role, you will work across both functions, providing operational, project, and resource management support to help drive efficient service delivery, effective governance, and optimal resource utilisation. This role offers broad exposure across project operations and workforce planning in a dynamic, regional environment. As the support team continues to evolve, the reporting structure may also develop over time.

Key Responsibilities

WEMEA PMO Support (50–70%)

• Support project onboarding and administration, ensuring systems, documentation, governance records, and project data are accurately maintained across ServiceNow and related tools
• Coordinate PMO governance activities, including meeting scheduling, action tracking, document preparation, and adherence to the SoftwareOne Project Delivery Framework
• Monitor project financial and commercial administration by tracking invoices, billing status, sales orders, and project mobilisation activities
• Manage shared project and team mailboxes, triaging requests and ensuring actions are routed to the appropriate stakeholders
• Prepare reports, trackers, and status updates while driving continuous improvements in PMO processes, data quality, and operational efficiency

Resource Management Support (30–50%)

• Maintain visibility of resource capacity, availability, skills, and workforce changes across the region to support effective staffing decisions
• Support resource forecasting, demand planning, and allocation activities, partnering with delivery leads and project managers to match resources to business needs
• Monitor utilisation, bench time, allocation conflicts, and resourcing risks, escalating issues and supporting resolution where required
• Produce resource reports and insights while contributing to the continuous improvement of resource management processes, tools, and data quality