Program Manager - Component Services

Fokker; Hoofddorp; On-site; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

29 holiday days + 13 ADV leave

International working environment

Autonomy

Company laptop and phone

Aviation industry exposure

Growth opportunities

Friendly colleagues

Job summary

Fokker is seeking a Program Manager to lead aviation service programs from ideation to delivery. You will balance service levels with capital needs while coordinating with Product Owners, Engineering, Sales, and Supply Chain to ensure successful program outcomes.

The role requires a background in aerospace or supply chain engineering, 4+ years of program management experience, and strong analytical and communication skills in English and Dutch.

Qualifications

• Bachelor's degree in Aerospace or Supply Chain Engineering.
• 4+ years of relevant experience or an advanced degree in the discipline.
• 2+ years of experience in managing programs or key accounts.
• Strong analytical skills and affinity with advanced analytics.
• Excellent verbal and written communication skills in English and Dutch.
• IPMA certification preferred.
• Lean and Six Sigma (Green Belt) preferred.
• Ability to work in cross-functional and cross-regional teams.

Responsibilities

• Lead service programs end-to-end for assigned product/market combination.
• Collaborate with Product Owners and Operational Leaders to manage one or more service programs.
• Oversee ideation, chartering, execution, monitoring, and continuous improvement.
• Work with Sales to generate proposals supported by operational capability.
• Coordinate with Supply Chain, Product Engineering, and Engineering Services to manage obsolescence and reliability issues.
• Optimize inventory requirements and divest excess inventory with Fulfillment.
• Make/Buy decisions on insourcing vs outsourcing and repair vs replace.

Skills

English (verbal/written)

Dutch (verbal/written)

Analytical skills

Education

Bachelor's degree in Aerospace or Supply Chain Engineering

Master's degree (highly preferred)

Job description

How you keep the engine running with us

The Team

The Program Management team, led by the Head of Programs, consists of multiple Program Managers responsible for Fokker, Dash 8, CRJ, and Boeing 737NG Programs, as well as individual Repair Management Programs. The team is part of the Component Services Business Unit and works closely with the Sales & Procurement teams. The Head of Programs is your manager and coach.

Key Responsibilities

As our Program Manager, you will lead service programs from an end-to-end perspective for your assigned product/market combination (PMC) while balancing the program's service levels and capital requirements. You will collaborate with Product Owners and Operational Leaders to manage one or more service programs, including ideation, project chartering, project execution, operational monitoring, continuous improvement, and overall program management using industry best practices and standards. Additionally, you will work with Sales Managers to generate proposals supported by our operational capability or near-term ambition. Your role will involve collaborating with Supply Chain, Product Engineering, and Engineering Services to prevent, manage, or resolve obsolescence and reliability issues. Furthermore, you will optimize the program's inventory requirements and divest excess inventory by collaborating with the Fulfillment team. You will also engage in make/buy decisions for products and services, determining whether to insource or outsource and whether to repair or replace items.

• Charter, initiate, and execute continuous improvement plans and actions for your program(s).
• Develop and maintain relationships with key customers to ensure the program meets customer requirements.
• Manage internal communication and collaboration to ensure clarity, agreement, and efficiency.
• Drive best practice management processes throughout the program and promote the consistent use of appropriate tools and methodologies.
• Manage internal and external operational program review meetings.
• Ensure program administration provides an accurate reflection of the program's status.
• Manage ongoing program coordination, risk dependencies, issue resolution, and escalations.

How you are valuable to us

• A Bachelor's degree in Aerospace or Supply Chain Engineering; a Master's degree is highly preferred.
• 4+ years of relevant experience or an advanced degree in the appropriate discipline.
• 2+ years of experience in managing programs or key accounts.
• Strong analytical skills and affinity with advanced analytics practices.
• Excellent verbal and written communication skills in English and Dutch.
• Proven track record in Project Management (IPMA certified preferred).
• Experience with Lean and Six Sigma (certified Green Belt preferred).
• Ability to work in cross-functional and cross-regional teams.

What we offer

• A competitive salary commensurate with your knowledge and experience;
• 29 holiday days and 13 ADV leave days per year (when working full-time, 40 hours);
• A challenging international working environment;
• Professional and personal growth opportunities and a lot of autonomy;
• Company laptop and phone;
• An insider's look into the innovative world of aviation;
• A lot of room for professional and personal growth;
• Fun colleagues (trust us, we're not biased).