Production Controller

Bleckmann; Venlo; On-site; EUR 50,000 - 70,000; Full time

Job summary

Bleckmann is seeking a Production Controller to coordinate daily warehouse operations and act as the key link between Operations, Customers, Planning, and IT. The role balances analytical office work with hands-on floor support, ensuring SLA adherence and efficient order handling.

You will translate customer needs into warehouse requirements, monitor KPIs, and drive improvements across systems and processes in a dynamic, international setting.

Qualifications

• Experience in a logistics, planning, production control, or similar operational role.
• Strong understanding of warehouse operations, workflows, and capacity planning.
• Experience working with Warehouse Management Systems (WMS), preferably Blue Yonder/JDA.
• Experience within a customer-focused logistics environment is an advantage.

Responsibilities

• Monitor and control daily warehouse operations, including inbound, outbound, and returns activities.
• Ensure agreed Service Level Agreements (SLAs) and customer requirements are achieved.
• Organize, prioritize, and allocate daily outbound orders.
• Prepare and maintain daily shipping plans.
• Calculate workloads and support resource planning across warehouse departments.
• Support operational teams in maximizing productivity, quality, and efficiency while minimizing costs.
• Translate customer orders into operational requirements for warehouse teams.
• Troubleshoot order- and system-related issues in collaboration with Operations and IT teams.
• Ensure data accuracy and process compliance across operational systems.
• Act as a key point of contact for customers regarding priorities, shortages, cancellations, and order maintenance.
• Provide timely support and communication regarding order-related issues.
• Build and maintain strong relationships with internal and external stakeholders.
• Collaborate across departments to ensure smooth operational execution and high customer satisfaction.
• Prepare and analyze operational data and warehouse KPIs.
• Monitor performance trends and identify improvement opportunities.
• Support continuous improvement initiatives and process optimization projects.
• Contribute to operational excellence and standardization initiatives.
• Support the implementation of new customer operations and warehouse processes.
• Train and coach key operational employees, including Inventory Control teams, Team Leaders, and Troubleshooters.

Skills

Analytical skills

Planning

Organizational skills

Multitasking

Communication

Stakeholder management

Decision making

Tools

Blue Yonder/JDA

Excel

Outlook

BI tools

Job description

Ready to Join the Backstage Crew?

At Bleckmann, we’ve been delivering on promises since 1862. As a market leader in supply chain management for fashion and lifestyle brands, we keep the show running behind the scenes — from moving boxes to moving data, from pack & ship to IT and HR.

But we’re not just logistics experts. We’re The Backstage Crew — a tight-knit team of 6,500+ people who make fashion and lifestyle brands shine by doing the work that matters most, out of the spotlight but never out of impact.

Whether you’re on the warehouse floor or behind a screen, you’ll find:

• Strong connections with colleagues who support and celebrate you.

• Fast growth in a company that’s expanding across Europe, the US, and Asia.

• High energy in a dynamic environment where no two days are the same.

• Guided freedom to take initiative, solve problems your way, and grow your career.

We believe in entrepreneurship, expertise, excellence, and engagement — and we live these values every day. From repairing returned goods to reducing waste, we help brands extend product lifecycles with sustainability in mind.

So if you’re ready to roll out the red carpet for our clients — and for each other — we’ve got a spot for you.

Behind the scenes is where the real excitement begins. Ready to join us?

Are you passionate about logistics, operational excellence, and solving complex challenges? Do you thrive in a dynamic environment where planning, problem-solving, and operational support come together?

As a Production Controller , you are responsible for coordinating and controlling daily warehouse operations to ensure service levels, productivity targets, and customer expectations are consistently achieved. You will act as a key link between Operations, Customers, Planning, and IT, helping to keep processes running smoothly and efficiently.

This role offers a unique combination of analytical, operational, and customer-focused responsibilities, with approximately 70% office-based tasks and 30% operational support on the warehouse floor , particularly during warehouse start-ups and new customer implementations.

Key Responsibilities

Operational Control

• Monitor and control daily warehouse operations, including inbound, outbound, and returns activities.

• Ensure agreed Service Level Agreements (SLAs) and customer requirements are achieved.

• Organize, prioritize, and allocate daily outbound orders.

• Prepare and maintain daily shipping plans.

• Calculate workloads and support resource planning across warehouse departments.

• Support operational teams in maximizing productivity, quality, and efficiency while minimizing costs.

Systems & Process Management

• Monitor and maintain system interfaces and operational records.

• Create, track, and follow up on IT support tickets to ensure timely resolution.

• Translate customer orders into operational requirements for warehouse teams.

• Troubleshoot order- and system-related issues in collaboration with Operations and IT teams.

• Ensure data accuracy and process compliance across operational systems.

Customer & Stakeholder Management

• Act as a key point of contact for customers regarding priorities, shortages, cancellations, and order maintenance.

• Provide timely support and communication regarding order-related issues.

• Build and maintain strong relationships with internal and external stakeholders.

• Collaborate across departments to ensure smooth operational execution and high customer satisfaction.

Reporting & Continuous Improvement

• Prepare and analyze operational data and warehouse KPIs.

• Monitor performance trends and identify improvement opportunities.

• Support continuous improvement initiatives and process optimization projects.

• Contribute to operational excellence and standardization initiatives.

• Support the implementation of new customer operations and warehouse processes.

Training & Operational Support

• Train and coach key operational employees, including Inventory Control teams, Team Leaders, and Troubleshooters.

• Provide day-to-day operational guidance and support.

• Assist warehouse operations during peak periods and customer implementations when required.

What Are We Looking For?

Experience

• Experience in a logistics, planning, production control, or similar operational role.

• Strong understanding of warehouse operations, workflows, and capacity planning.

• Experience working with Warehouse Management Systems (WMS), preferably Blue Yonder/JDA.

• Experience within a customer-focused logistics environment is an advantage.

Skills

• Strong analytical and problem-solving abilities.

• Excellent planning and organizational skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Strong communication and stakeholder management skills.

• Detail-oriented with a high level of accuracy.

• Ability to make informed decisions under pressure.

Systems & Tools

• Proficient in Microsoft Office, particularly Excel and Outlook.

• Experience with Business Intelligence (BI) tools is a plus.

• Strong affinity with systems, reporting, and data analysis.

Languages

• Fluent in English.

• Dutch is an advantage.

Personal Profile

• Customer-focused and service-minded.

• Proactive and solution-oriented.

• Strong team player who enjoys collaborating across departments.

• Flexible and willing to support operations during peak periods.

• Passionate about continuous improvement and operational excellence.

What Do We Offer?

• A varied job with a high degree of independence in a dynamic international environment.

• Plenty of room for ideas and initiatives in a company where entrepreneurship and sustainability are key.

• Career, learning, and growth opportunities within a financially healthy and growing organization.

• An attractive salary package that matches your background and experience.

At Bleckmann, we are guided by our values: We take a parachute and jump (Entrepreneurship), we unpack our knowledge (Expertise), we raise the bar with every box (Excellence), and we spark energy that connects (Engagement).