Product Support Specialist

Barts; Amsterdam; On-site; EUR 32,000 - 45,000; Full time

Benefits offered by this job

Inspiring workplace in Amsterdam

Creative team of colleagues

Varied administrative role

Learn about product development

Job summary

BARTS, based in Amsterdam's Houthavens, seeks a Product Support Specialist to join our Product & Design team. You’ll handle administrative tasks around sampling and production, ensuring data is accurate and up to date, and you’ll support suppliers and internal teams with timely information.

You’ll work with Excel and ERP systems, accumulate experience in product development, and contribute to smooth administration behind the scenes within a creative, international brand.

Qualifications

• We’re looking for someone who keeps administration well organized and handles data accurately.
• You enjoy working with systems and Excel, and follow up on missing information.
• You can quickly learn about product development processes and suppliers.

Responsibilities

• Process and manage product, sample and supplier information in our systems.
• Enter and verify data in ERP systems and Excel, keeping records up to date.
• Monitor progress of samples, shipments and outstanding tasks.
• Follow up on supplier agreements and actions from an administrative perspective.
• Maintain contact with suppliers for administrative follow up.
• Ensure information is complete and discrepancies are identified.

Skills

Detail orientation

Data management

Excel

ERP systems

Dutch & English

Organizational skills

Team player

Tools

ERP software

Job description

Fulltime/parttime | Houthavens, Amsterdam

Together, we make sure everything runs smoothly behind the scenes.

At BARTS, it’s all about great products, quality and having fun. Since 1986, we’ve been creating accessories people love to wear, from warm winter must-haves to summer essentials. From our inspiring office in Amsterdam’s Houthavens, our team works every day on new collections that are worn across Europe. For our Product & Design team, we are looking for a detail-oriented, organized and proactive:

PRODUCT SUPPORT SPECIALIST

An administrative role within a creative product team. You’ll become part of our 10-person Product & Design team, consisting of designers, graphic designers and product developers who are responsible for developing our collections.

Within the team, you’ll play an important administrative and supporting role. You’ll make sure product information is processed correctly, data is kept up to date and the administrative processes surrounding sampling and production run smoothly. You’ll keep track of various tasks, monitor outstanding actions and ensure that information is processed and followed up on time.

Accurate administration and the correct processing of information are key parts of this role. You enjoy working with systems, data and Excel, aren’t afraid to follow up on missing information and make sure nothing slips through the cracks. At the same time, this role gives you the opportunity to gradually learn more about the product development process and the products, suppliers and processes behind our collections.

WHAT WILL YOU DO?

You’ll support the Product & Design team with the administrative tasks surrounding the sampling and production process. You’ll process and check information, keep data and systems up to date and monitor the progress of various tasks. In addition, you’ll be responsible for the administrative follow-up with a number of suppliers.

Your responsibilities will include:

• Processing and managing product, sample and supplier information in our systems
• Entering, checking and keeping data up to date in our ERP systems and Excel
• Monitoring the progress of samples, shipments and outstanding tasks
• Following up on agreements and actions with suppliers from an administrative perspective
• Maintaining contact with a number of suppliers for administrative follow-up
• Checking information for completeness and accuracy and identifying discrepancies
• Supporting administrative tasks related to sampling, purchasing and production
• Carrying out and administratively processing quality checks and inspections
• Maintaining overviews and ensuring information for the Product & Design team is available and up to date
• Supporting the Product & Design team while gaining insight into the product development process

WHO ARE WE LOOKING FOR?

We’re looking for someone who brings structure and clarity and enjoys keeping administration well organized. You work accurately, think logically and enjoy working with systems, data and administrative processes.

You’ll be an important link within the Product & Design team, making sure information is correct, data is properly recorded and actions are followed up on time.

You recognize yourself in the following:

• Working accurately and having an eye for detail come naturally to you
• You enjoy creating structure, maintaining an overview and keeping things well organized
• Logical thinking comes easily to you, and you quickly notice discrepancies or missing information
• You don’t leave outstanding tasks unattended but take ownership of them independently and proactively
• You are interested in administrative processes, systems and data and enjoy thinking about how things can be improved
• You quickly get to grips with new ERP systems and ways of working
• You are confident using Excel and comfortable working with larger amounts of information
• For you, it goes without saying that data should be recorded accurately, completely and kept up to date
• A practical, hands-on approach suits you
• You are comfortable switching between different tasks and priorities
• You have a good command of both Dutch and English
• You enjoy working as part of a team and supporting your colleagues
• An affinity with fashion, accessories, products or product development is a plus

WHAT DO WE OFFER?

• An inspiring workplace in a prime location in Amsterdam’s Houthavens
• A fun and committed team of creative colleagues
• A varied administrative role in which you’ll play an important supporting part within Product & Design
• The opportunity to learn a lot about product development, sampling and production

Can you see yourself in this role?

Do you enjoy bringing structure to your work, keeping administration well organized and making sure everything runs smoothly behind the scenes? And does the idea of learning more about product development from an administrative role within a creative and international brand appeal to you?