Product Manager, Payment Fraud (Flights) – AI/ML

Booking Holdings, Inc.; Amsterdam; Hybrid; EUR 90,000 - 135,000; Full time

Benefits offered by this job

Hybrid work and flexible arrangements

Generous paid leave and holidays

Product discounts and perks

Job summary

Booking.com is seeking a Product Manager for Payment Fraud Flights to own the strategic vision and roadmap, delivering data-driven solutions that mitigate fraud across the Flights business. You will manage fraud controls to prevent, detect and respond to card-not-present incidents and own relevant KPIs and leadership reporting.

You will collaborate with product managers, engineers, ML scientists, and operations, aligning with business, payments, legal and product stakeholders to articulate risks

Qualifications

• 3+ years experience as a (technical) Product Manager / Owner.
• Experience working with teams of machine learning scientists and engineers
• Experience using data to make informed decisions and the ability to formulate and interpret meaningful business metrics
• Experience managing a large scope
• Experience in the payments or FinTech space, with an emphasis on fraud prevention, detection and/or recovery
• Experience with working in an Agile/Scrum team
• Experience working on Machine learning products is a plus
• Experience with designing, building, and launching new products at scale is a plus

Responsibilities

• Own the vision and strategy of the Payment Fraud Flights in Booking.com, inspire the ML, Engineering and Operations team to achieve the vision
• Establish clear objectives and success metrics that empowers their team to build best-in-class machine learning models for payment fraud prevention, detection and recovery
• Driving the product backlog and prioritizing ruthlessly for a team of engineers and machine learning scientists
• Demonstrate your powerful problem-solving skills by structuring issues and analyzing alternative scalable solutions
• Assessing new business initiatives and evaluating their associated threats and fraud risks that might affect the safe launch and scaling
• Working with a diverse set of stakeholders across the business to assess the potential risks and their adverse impact to the business, and work on agreed solutions that mitigate these risks
• Challenging the status quo of our current solutions and driving resolution through collaboration, influence, and innovation (minimize friction; maximize impact)
• Staying up-to-date on the third-party solution ecosystem and aligning with the fraud technology landscape

Skills

Product management

Machine learning

Data-driven decisions

Payments/FinTech

Agile/Scrum

Cross-functional collaboration

Job description

Booking.com is seeking a Product Manager for Payment Fraud Flights to own the strategic vision and roadmap, delivering data-driven solutions that mitigate fraud across the Flights business. You will manage fraud controls to prevent, detect and respond to card-not-present incidents and own relevant KPIs and leadership reporting.

You will collaborate with product managers, engineers, ML scientists, and operations, aligning with business, payments, legal and product stakeholders to articulate risks