Premium Luxury Retail Sales Associate (Part-Time 24h)

RALPH LAUREN; Leidschendam; On-site; EUR 24,000 - 30,000; Part time

Benefits offered by this job

Iconic brand

Career development

Employee discounts

Inclusive environment

Leadership store visits

Job summary

Ralph Lauren is seeking a Sales Professional (24 hours per week) for our store at the Mall of the Netherlands. You will drive customer service excellence, support brand initiatives, and contribute to achieving store KPIs while delivering an elevated shopping experience.

Fluency in Dutch and English is required. This role involves in-store and online sales activities, including collaboration on merchandising and customer journeys.

Qualifications

• Advanced experience in retail sales and service.
• Consistently acquires, develops and retains customer relationships.
• Strong performer across all sales platforms including progressive ways of selling.
• Contributes to store sales objective as well as achieving personal sales goals.
• Fluent in Dutch and English.
• Exhibits pride through a positive demeanor, body language, personal presentation and dress standards in line with the Ralph Lauren expectations.
• Identifies and acts on self-development opportunities to improve performance.

Responsibilities

• Meet store and personal sales objectives and KPI's by delivering an elevated level of service and experience to all customers in store and via outreach.
• Participate in online sales platforms and digital sales.
• Promote and leverage other in-store services available to customers, including but not limited to: Alterations, Gift cards, Personalization, Delivery service, Transfers, Holds, Private appointments, Ralph Lauren Home, on-line and digital services and other store locations.
• Remain up to date with competitor activity including trends, events, campaigns within the local and wider community.
• Participate in store merchandising activities in line with the Ralph Lauren Brand Image directives and standards, including but not limited to: Daily stock maintenance and Folding standards, Replenishment, Product transfers, New product launches and Seasonal floor changeovers.
• Assist customers in all areas of the customer journey
• Actively participate and contribute to store Brilliant briefs and training

Skills

Retail sales experience

Customer relationship management

Fluent Dutch & English

Sales across platforms

Job description

Ralph Lauren is seeking a Sales Professional (24 hours per week) for our store at the Mall of the Netherlands. You will drive customer service excellence, support brand initiatives, and contribute to achieving store KPIs while delivering an elevated shopping experience.

Fluency in Dutch and English is required. This role involves in-store and online sales activities, including collaboration on merchandising and customer journeys.