Port Complex Solutions Leader — Performance & Innovation

Maersk; Rotterdam; Hybrid; EUR 90,000 - 150,000; Full time

Job summary

Maersk is seeking a Senior Terminal Solution Manager to own port complex performance, aligning terminals, ocean operations, towage, pilots and agents to keep cargo moving. You’ll lead the Hub/Terminal Solution team and shape tomorrow’s terminal organisation using data and technology.

The role requires deep marine/terminal experience, strong stakeholder management, and the ability to drive improvements across the port journey while responding to disruptions.

Qualifications

• Significant experience in shipping, ocean operations, marine or terminal operations.
• Strong operational knowledge of the wider port ecosystem, from berth to gate.
• Leadership or people-management experience with a track record of results through others.
• Excellent stakeholder management across functions and with external partners.
• Strategic thinking with ability to design future ways of working.
• Decisive in complex, high-pressure situations.
• Customer-focused mindset turning pain points into improvements.
• Comfort with digital solutions, data, and technology in operations.

Responsibilities

• Own the customer and operational experience across the assigned terminal and wider port complex.
• Take accountability for port-complex performance across terminals, towage, pilots, agents and other partners, improving both performance and cost to serve.
• Lead execution planning and longer-term design planning, securing customer outcomes and asset capabilities.
• Shape yard and gate strategies with Area and Fulfilment teams to keep the terminal fluid and cargo moving.
• Safeguard asset turnaround and connections, getting to the root cause when performance drifts and turning insights into lasting improvements.
• Coordinate the local response to major disruptions, strikes and vessel or cargo incidents, working with crisis-management stakeholders.
• Bring the right people together to solve customer pain points across the port journey.
• Lead, develop and strengthen the Hub/Terminal Solution team.
• Spot opportunities for business growth and closer collaboration with our terminal partners.
• Help design the future set-up of the function, using data, technology and new ways of working.

Skills

Shipping experience

Ocean operations

Marine knowledge

Terminal operations leadership

Job description

Maersk is seeking a Senior Terminal Solution Manager to own port complex performance, aligning terminals, ocean operations, towage, pilots and agents to keep cargo moving. You’ll lead the Hub/Terminal Solution team and shape tomorrow’s terminal organisation using data and technology.

The role requires deep marine/terminal experience, strong stakeholder management, and the ability to drive improvements across the port journey while responding to disruptions.