Polish & Czech Speaking Finance Customer Service Specialist

YoungCapital; Amsterdam; On-site; EUR 32,364; Full time

Benefits offered by this job

Monthly salary of €2,900

30 days of holiday

Choice of a 32-hour or 40-hour working week

Extensive online training

Pension scheme without personal contribution

Lunch at the office for a small fee

Friendly team with weekly drinks

Job summary

A financial services company in Amsterdam is seeking a Customer Service Specialist who speaks Polish and Czech fluently. In this role, you will assist customers with inquiries about investment products, ensuring they receive prompt and helpful responses. Ideal candidates are customer-focused and enthusiastic about finance. This full-time position offers a salary of €2,900 along with 30 days of holiday, training, and a supportive team environment.

Qualifications

• Fluent in Polish and Czech (C1 level).
• Interest in finance and investing.
• Eager to learn and have an eye for detail.

Responsibilities

• Answer customer questions about investment products over the phone.
• Provide the best solutions for customer inquiries.
• Ensure customer satisfaction through enthusiasm and knowledge.

Skills

Fluent Polish

Fluent Czech

Customer-focused thinking

Solution-oriented thinking

Enthusiastic and motivated

Education

Minimum MBO4 working and thinking level

Job description

A financial services company in Amsterdam is seeking a Customer Service Specialist who speaks Polish and Czech fluently. In this role, you will assist customers with inquiries about investment products, ensuring they receive prompt and helpful responses. Ideal candidates are customer-focused and enthusiastic about finance. This full-time position offers a salary of €2,900 along with 30 days of holiday, training, and a supportive team environment.