Platform Support Engineer: Azure/AVD & Intune

Nerdio, Inc.; Netherlands; On-site; EUR 58,000 - 71,000; Full time

Benefits offered by this job

Stock Options

Health and Welfare Plans

Retirement Plan

Unlimited Flexible Paid Time Off

Job summary

Nerdio, Inc. is seeking a client-facing Support Engineer to help IT professionals maximize their Microsoft cloud investments.

You will provide advanced platform support for Azure Virtual Desktop, Windows 365, Intune, and related Microsoft cloud technologies, working with technically proficient customers to resolve complex issues. The role is on a schedule of 8AM–5PM GMT Tue–Sat, with opportunities to grow in a fast-moving cloud software environment.

Qualifications

• 2+ years in a technical support, systems administration, or cloud infrastructure role.
• Experience with Azure Virtual Desktop deployments or Azure environment management; equivalent experience with comparable virtualization platforms accepted.
• Working knowledge of Microsoft Intune and Microsoft 365 administration.
• Solid understanding of networking fundamentals: TCP/IP, DNS, DHCP, and firewall configuration.
• Experience administering Windows Server environments; Linux familiarity a plus.
• Proficiency in PowerShell for automation, scripting, and system configuration tasks.
• Strong analytical and troubleshooting skills for cloud and hybrid environments.
• Excellent written and verbal communication skills with IT professionals.

Responsibilities

• Guide customers through AVD deployments and Azure infrastructure setup using Nerdio Manager.
• Collaborate with enterprise customers and MSP partners to assess requirements and ensure deployments follow best practices.
• Provide hands-on technical support for IT professionals across the Nerdio platform (AVD, Windows 365, Intune).
• Diagnose root causes, respond promptly, and deliver clear solutions to incidents and problems.
• Work cross-functionally with internal engineering and product teams to resolve advanced platform issues.

Skills

Azure Virtual Desktop

Microsoft Intune

PowerShell

Networking fundamentals

Windows Server

Tools

Nerdio Manager

Job description

Nerdio, Inc. is seeking a client-facing Support Engineer to help IT professionals maximize their Microsoft cloud investments.

You will provide advanced platform support for Azure Virtual Desktop, Windows 365, Intune, and related Microsoft cloud technologies, working with technically proficient customers to resolve complex issues. The role is on a schedule of 8AM–5PM GMT Tue–Sat, with opportunities to grow in a fast-moving cloud software environment.