Partner Sales Executive

Zendesk; Netherlands; Hybrid; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Flexible working hours

Inclusive company culture

Opportunities for professional growth

Job summary

Zendesk is seeking a Partner Sales Executive in the Netherlands to lead partner-led business initiatives, focusing on recruitment and onboarding of partners. This role requires building strong business plans with partners, aligning with sales targets, and leading joint go-to-market activities.

The ideal candidate will have over 5 years of B2B sales experience, particularly in fast-paced software environments. Zendesk values inclusivity and offers a hybrid working model, allowing flexibility with remote work.

Qualifications

• 5+ years in B2B sales, with SaaS experience preferred.
• Quota-carrying experience with a proven track record.
• Fluency in English is required; other languages are a plus.

Responsibilities

• Build and operationalize partner-led business plans.
• Recruit and onboard new partners to achieve revenue goals.
• Collaborate with partners for mutual business plans and execution.

Skills

B2B sales experience

Strong interpersonal skills

Excellent time management

Communication skills

Analytical skills

Proficiency with software applications

Education

Bachelor's degree

Tools

CRM tools

Google Apps

Job description

Partner Sales Executive

As a Partner Sales Executive you will be part of a growing Partner Sales Team and a critical piece of company growth initiatives in EMEA. You will build, operationalize, and own the plan for partner‑led business in your sales territory. Responsibilities include recruiting and onboarding new partners and ensuring that partners achieve our revenue and profitability growth goals for the region and segment while aligning with Zendesk’s strategy. You will also run and lead opportunities with partners and Zendesk Direct Sales colleagues. We are looking for someone with proven achievements in exceeding quotas, a hunter mentality, and a passion for both partner and customer success.

What You Get To Do Everyday

• Build a powerful ecosystem of partners that are aligned with our Go To Market priorities and amplify the Zendesk brand in the region.
• Achieve our Partner sales targets, both across new business and expansion opportunities within existing customers.
• Assess whether you have sufficient capacity and capability from your existing partners and recruit, onboard and enable new partners where there are gaps.
• Enable our Partners on key Zendesk value propositions and sales plays so that they are a true extension of Zendesk to our mutual clients and prospects. Train Partners on Zendesk products, systems, Partner Connect portal and enablement tools.
• Build a joint business plan with each of your top partners, reviewing progress quarterly and taking appropriate remedial actions if there are gaps in performance.
• Align the regional sales organizations with relevant Partners and ensure strong mutual support and understanding. Act as a liaison between Zendesk Partner ecosystem and the Zendesk Sales Team to help Partners close sales opportunities and facilitate GTM activities and introductions.
• Collaborate with Zendesk Marketing and Zendesk Partner Marketing to build, track and implement joint GTM activities for top‑of‑the‑funnel Partner pipeline and revenue. Ensure high ROI from such investments and timely follow‑up of leads.
• Provide Partners with an excellent experience and support them with their queries within Zendesk across functions (Pre‑Sales, Sales, Sales Operations, Marketing, Enablement, etc.).
• Track sales opportunities (leads, deal registration, quotes, etc.) and drive Partner revenue generation activities to achieve agreed‑upon targets. Ensure Partners follow Zendesk’s sales methodology, control deals and forecast accurately.
• Keep a continuous focus on building a strong new business pipeline.
• Become an authority on Zendesk’s products and conduct discovery calls, presentations and demos with prospects and customers.
• Be a Zendesk Partner Program ambassador, both internally and externally.
• Maintain and update Partner information in our CRM tool and provide accurate forecasts on a weekly basis.

Education, Experience, and Skills

• Bachelor’s degree.
• 5+ years or more in selling business‑to‑business, with 3 of those years of experience in a high‑tech, fast‑paced software SaaS company.
• Quota‑carrying experience with a track record of over‑achieving sales targets.
• Proficiency with various software applications, including Google Apps, CRM, Docs, Spreadsheets, Presentations, etc.
• Strong prospecting, excellent time‑management and organization capabilities.
• Tenacity, drive and motivation to be a top performer who exceeds expectations.
• Excellent interpersonal and communication skills (verbal and written) including outstanding video‑conference presence.
• Proficient in creating business plans with C‑level stakeholders that guide and ensure successful execution with partners as well as internal stakeholders.
• Significant experience selling within the software/SaaS industry.
• Self‑motivated and accountable with a tenacious work ethic to over‑achieve targets and find innovative solutions to obstacles.
• Must be flexible and comfortable working in a fast‑paced, high‑growth and collaborative environment.
• Knowledge of a sales methodology (e.g. Sandler, Challenger Sales, etc.) a plus; ability to coach others throughout a sales cycle and experience with forecasting.
• Strong analytical skills; experience building reports and dashboards, working with BI tools a plus.
• Fluency in both English required; Nordic and Benelux languages an advantage.

The Intelligent Heart Of Customer Experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person at one of our many Zendesk offices around the world, to connect, collaborate and learn while also giving our people the flexibility to work remotely for part of the week.

As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with company guidelines and applicable law.

Zendesk is an equal‑opportunity employer and we are proud of our ongoing efforts to foster global diversity, equity and inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer.

If you are based in the United States and would like more information about your EEO rights under the law, please contact the U.S. Equal Employment Opportunity Commission at 1‑800‑669‑4007. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre‑employment testing, or otherwise participate in the employee selection process, please send an e‑mail to [e-mail] with your specific accommodation request.