Organization Change Management - Senior Consulting Manager

Cognizant; Amsterdam; Hybrid; EUR 120,000 - 180,000; Full time

Job summary

Cognizant Consulting is seeking a Senior Consulting Manager to lead the people side of complex technology-enabled transformation and grow the Organizational Change Management practice. The role involves collaborating with senior client stakeholders, multidisciplinary teams, and shaping proposals and RFP responses across AI, operating models, and transformation programs.

This hybrid Amsterdam-based position requires 2-3 days in office, EU work eligibility, and fluency in Dutch and English.

Qualifications

• 9-12 years of relevant external organizational change management or transformation consulting experience.
• Proven track record of leading complex transformations for international organizations.
• MBA or MSc in Business Administration, plus Prosci or ACMP certification.
• EU work eligibility with fluency in Dutch and English.
• Willingness to travel within Benelux and internationally.

Responsibilities

• Lead high-impact change management engagements from strategy through adoption and value realization.
• Contribute to business development by shaping client relationships and leading proposals and RFP responses across AI, operating model, BPO, GCC, and technology-enabled transformation.
• Grow the team by coaching colleagues and fostering an inclusive, diverse environment for professional development.
• Deepen expertise and contribute to thought leadership across Cognizant and the market.
• Continuously deepen expertise and contribute to thought leadership across Cognizant and the market.

Skills

Change management

Stakeholder engagement

Leadership

Strategic thinking

Communication

Dutch fluency

English fluency

Education

MBA or MSc in Business Administration

Prosci or ACMP certification

Job description

About Cognizant Consulting

Cognizant Consulting is where curious minds come together to solve complex challenges and create meaningful impact. Blending industry insight, technology expertise, and the power of AI, we partner with leading organizations to transform the way they work, serve customers, and grow.

About the role

As a Senior Consulting Manager, you will make an impact by leading the people side of complex, technology-enabled transformation and helping grow Cognizant's Organizational Change Management consulting business. You will be a valued member of the Consulting team and work collaboratively with senior client stakeholders, multidisciplinary delivery teams, and clients.

In this role, you will

• Lead high-impact change management engagements from strategy through adoption, value realization, and sustained behavior change

• Contribute to business development by identifying opportunities, shaping client relationships, and leading proposals and RFP responses across AI, operating model, BPO, GCC, and technology-enabled transformation

• Create distinctive change propositions addressing responsible AI adoption, agentification, human-AI collaboration, workforce readiness, and new ways of working

• Grow the team by coaching and empowering colleagues and fostering an inclusive, diverse, and supportive environment for professional development

• Continuously deepen your expertise and contribute to relevant thought leadership across Cognizant and the market

Work model

• At Cognizant, we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 2-3 days a week in a client or Cognizant office in Amsterdam, Netherlands. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

• The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you must have to be considered

• 9-12 years of relevant experience, preferably in external organizational change management or transformation consulting

• Proven track record of leading successful, complex transformation engagements for international organizations, from strategy and operating-model design through execution, adoption, and value realization

• An MBA or MSc in Business Administration, Economics, Organizational Psychology, Behavioral Science, or a related discipline, plus a professional change management certification such as Prosci or ACMP

• Eligibility to work in the EU, with fluency in Dutch and English

• Willingness to travel and work at client locations in the Benelux and internationally, as required

These will help you succeed

• Experience across several transformation contexts, such as enterprise AI and agentification, workforce transformation, BPO and shared services, GCC design or evolution, process transformation, and major ERP/SaaS platforms

• Deep understanding of current organizational change management trends, including AI-enabled operating models, human-AI collaboration, responsible adoption, and workforce impacts

• Strong affinity with digital technology and the ability to translate emerging capabilities into practical business, workforce, and behavioral change

• Excellent communication, facilitation, storytelling, and presentation skills

• A dynamic team player who thrives in diverse, international, multidisciplinary teams and builds trusted, long-term relationships with senior stakeholders

• We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

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