Operations Specialist – Service

Sentior, Ltd.; Netherlands; Remote; EUR 33,000 - 52,000; Full time

Job summary

Johnson & Johnson Nederland seeks an Operations Specialist to support the Technical Service department, ensuring smooth processes and timely repair activities. You will coordinate service operations, manage data in the Service system, and collaborate with internal and external stakeholders to maintain KPI targets and efficient workflows.

The role requires a Bachelor's degree or Diploma with at least 1 year of relevant experience, plus proficiency in Excel/Word and familiarity with ERP/SAP or

Qualifications

• Bachelor’s degree or Diploma in any field with minimum 1 year of work experiences.
• Experience and interest in Sales operations, service and repair operations, project operations, project coordination or manufacturing operations.
• Proficient in Microsoft Excel and Word; experience with ERP, SAP or Service systems is an advantage.

Responsibilities

• Support the Operation aspect of the Service department to deliver service and repair activities for our customers.
• Coordinate repair activities to ensure service and repair activities are completed within defined KPIs.
• Work with internal and external stakeholders.
• Involve in operations matter related shipping and receiving activities for equipment repair, spare parts and tools.
• Coordinate shipment, return, receiving activities.
• Maintain accurate and timely operational data and repair reports in the Service system.
• Perform data analysis and provide recommendations to support process improvement.

Skills

Microsoft Excel

Microsoft Word

ERP/SAP experience

Education

Bachelor’s degree or Diploma

Tools

ERP/SAP

Job description

ICTZZP toegestaan# Operations Specialist – ServiceJohnson & Johnson Nederland 3 maandenGepubliceerd 2 uur geleden · Opportunity ID: 1060488Tarief indicatie —Uren 40 u/wStart 30 Nov 2026Duur 3 maandenInteresse in deze opdracht?## De opdrachtOperations Specialist – Service1 year contract, potential to renewCome and join us!Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?“FIND YOUR PLACE” by joining our client Johnson & JohnsonGet an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.Johnson & Johnson WORKSENSETM (via Randstad Sourceright) is responsible for finding, engaging, and contracting talent for the Johnson & Johnson contingent workforce.About Johnson & JohnsonCaring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 130 years. We embrace research and science - bringing innovative ideas, products, and services to advance the health and well-being of people.As an equal opportunity employer Johnson & Johnson value diversity at their company. They don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Summary- The individual is responsible for supporting operational activities in the Technical Service department to deliver smooth and efficient processesJob Responsibility- Support the Operation aspect of the Service department to deliver service and repair activities for our customers.- Coordinate repair activities to ensure service and repair activities are completed within defined KPIs.- Work with internal and external stakeholders.- Involve in operations matter related shipping and receiving activities for equipment repair, spare parts and tools- Coordinate shipment, return, receiving activities- Maintain accurate and timely operational data and repair reports in the Service system.- Perform data analysis and provide recommendations to support process improvement.Qualifications, Experience and Competencies:- Bachelor’s degree or Diploma in any field with minimum 1 year of work experiences- Experience and interest in Sales operations, service and repair operations, project operations, project coordination or manufacturing operations- Proficient in Microsoft Excel and Word; experience with ERP, SAP or Service systems is an advantage.Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.Alternatively, you can share your CV at [e-mail] License: 94C3609Reg No: R1440247