Operations Specialist & Rider Controller Flexible Hours

Peddler; Amsterdam; On-site; EUR 17,000 - 22,000; Part time

Job summary

Peddler is seeking a student-friendly part-time Operations Specialist / Rider Controller in Amsterdam. You will be the direct point of contact for our bicycle couriers and help keep deliveries running smoothly while supporting cross‑team communication.

You’ll motivate riders, monitor performance, resolve incidents, and adapt to morning, afternoon, or evening shifts. This role offers hands-on startup experience and a chance to grow with the company.

Qualifications

• Student status required.
• Fluent in Dutch and English, written and spoken.
• Strong communication and people skills.
• Able to adapt to shifts and multitask.

Responsibilities

• Motivate and guide bike couriers to ensure smooth deliveries.
• Direct contact and communication between teams (customer service, routers).
• Identify and resolve incidents proactively and effectively.
• Monitor courier performance and support their growth and development.

Skills

Dutch & English

Communication

Team coordination

Flexibility

Problem solving

Job description

Peddler is seeking a student-friendly part-time Operations Specialist / Rider Controller in Amsterdam. You will be the direct point of contact for our bicycle couriers and help keep deliveries running smoothly while supporting cross‑team communication.

You’ll motivate riders, monitor performance, resolve incidents, and adapt to morning, afternoon, or evening shifts. This role offers hands-on startup experience and a chance to grow with the company.