Operations Shift Lead

J&J Family of Companies; Leiden; On-site; EUR 60,000 - 82,000; Full time

Benefits offered by this job

Shift allowance

Rotating shift schedule

Job summary

Johnson & Johnson Leiden is seeking an engaged Operations Shift Lead to support the Operations unit by ensuring daily production safety, compliance, and efficiency. You will lead shift teams, act as Building Captain for emergency response, and collaborate with colleagues across departments to remove roadblocks and drive continuous improvement, helping the team deliver reliable results every day.

This role operates on a structured rotating shift schedule with two morning shifts (07:00-15:00) and

Qualifications

• Proven leadership experience in a production/operations setting.
• Practical knowledge of SOPs and GMP compliance.
• Experience coordinating operational planning and resources in manufacturing.
• Ability to perform Gemba walks, spot checks, and basic data analysis.
• Knowledge of process-improvement methodologies and implementing improvements.
• Strong ownership of training and documentation, with clear stakeholder communication.

Responsibilities

• Leading the emergency response team and acting as Building Captain to ensure employee safety and emergency preparedness.
• Applying and promoting SOPs and Good Manufacturing Practices (GMP) to ensure compliance with internal and external requirements.
• Coordinating prioritization and resource allocation for ingredient and new product processing to meet production schedules and quality targets.
• Monitoring daily operational plans, conducting Gemba walks and spot checks, and removing roadblocks to maintain efficient workflows.
• Serving as the first point of escalation within Operations and fostering collaboration with other departments and external partners.
• Identifying, recommending, and implementing process improvements, while maintaining standardized visual management to enhance safety, quality, cost performance, and scheduling.

Skills

Leadership

GMP knowledge

SOP adherence

Gemba walks

Process improvement

Data analysis

Training & documentation

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Supply Chain Manufacturing

Manufacturing Pharmaceutical Process Operations

Business Enablement/Support

Leiden, South Holland, Netherlands

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

We're looking for an engaged Operations Shift Lead to support the Operations unit by ensuring that daily production remains safe, compliant, and efficient. You will lead shift teams, act as Building Captain for emergency response, and collaborate with colleagues across departments to remove roadblocks and drive continuous improvement, helping the team deliver reliable results every day.

You will be responsible for:

• Leading the emergency response team and acting as Building Captain to ensure employee safety and emergency preparedness.
• Applying and promoting SOPs and Good Manufacturing Practices (GMP) to ensure compliance with internal and external requirements.
• Coordinating prioritization and resource allocation for ingredient and new product processing to meet production schedules and quality targets.
• Monitoring daily operational plans, conducting Gemba walks and spot checks, and removing roadblocks to maintain efficient workflows.
• Serving as the first point of escalation within Operations and fostering collaboration with other departments and external partners.
• Identifying, recommending, and implementing process improvements, while maintaining standardized visual management to enhance safety, quality, cost performance, and scheduling.

Qualifications/Requirements:

• Demonstrated leadership experience and the ability to lead teams, including emergency response responsibilities.
• Practical knowledge of SOPs and Good Manufacturing Practices (GMP), with a commitment to adhering to the Code of Business Conduct and company policies.
• Experience coordinating operational planning, prioritization, and resource management in a production or operations environment.
• Ability to perform Gemba walks, conduct spot checks, and carry out basic trend and data analysis to support continuous improvement and performance monitoring.
• Working knowledge of process improvement methodologies and experience implementing improvement initiatives.
• Strong ownership of training and documentation, including completing required training, maintaining visual management standards, and communicating effectively with stakeholders.

This position operates on a structured rotating shift schedule, consisting of two morning shifts (07:00-15:00) followed by two evening shifts (15:00-23:00), with weekend shifts included as part of the rotation. To recognize the flexibility and commitment required, a shift allowance is provided in addition to the base salary.

Here’s what you can expect:

• Application review: We’ll carefully review your CV to see how your skills and experience align with the role.
• Getting to know you: If there’s a good match, you’ll be invited to a short call with one of our recruitment team to understand more about you and answer any questions that you might have.
• Staying informed: We know waiting can be hard and processes can evolve; our recruitment team will keep you updated and make sure you know what to expect at each step.
• Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.

Finally, at the end of the process, we’ll invite you to share feedback in a short survey — your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We’re excited to learn more about you and wish you the best of luck in the process! #RPOEMEA

Required Skills:

Preferred Skills:

Agile Manufacturing, Analytics Dashboards, Chemistry, Manufacturing, and Control (CMC), Communication, Data Compilation, Data Savvy, Empowering People, Execution Focus, Gap Analysis, Give Feedback, Good Manufacturing Practices (GMP), Operational Excellence, Plant Operations, Proactive Behavior, Problem Solving, Process Optimization, Project Administration, Resource Allocation, Standard Operating Procedure (SOP)