Operations Coordinator

Jones Lang LaSalle Incorporated; Amsterdam; On-site; EUR 55,000 - 70,000; Full time

Job summary

Jones Lang LaSalle (JLL) is seeking an Operations Coordinator for the Netherlands Valuation Advisory team in Amsterdam. You will be the operational heart, managing local billing, coordinating with EMEA Leads, and ensuring financial accuracy.

You will oversee billing processes, use Excel-based workflows, and support system tools like CapForce and Work in Hand, while facilitating onboarding and training for new colleagues. Proactive, reliable team player is essential.

Qualifications

• Several years of experience in administrative, operational, or financial coordination.
• Experience with billing processes and financial tracking is a strong advantage.
• Fluent in Dutch and English, written and spoken.
• Able to work in a dynamic environment with client or stakeholder contact.

Responsibilities

• You are the day-to-day point of contact for operational matters and coordinate with EMEA Operations Leads and JBS ambassadors.
• You oversee the complete local billing process, including Excel-based procedures and tracking, and manage accruals and accounts payable administration.
• You monitor the quality and timeliness of delivered services with JBS and drive continuous improvement of Netherlands operations.
• You book business travel via the NAVAN platform and assist with system implementations and presentations.

Skills

Administrative coordination

Financial coordination

Billing processes

Excel advanced

Dutch & English

Tools

Salesforce CapForce

PeopleSoft

CRM/ERP systems

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Operations Coordinator – Valuation Advisory

Do you thrive on keeping things running smoothly? Become the operational heart of our Netherlands Valuation Advisory team. As Operations Coordinator, you are the linchpin in the day-to-day operations of our Netherlands Valuation Advisory team. You work closely with business leaders and EMEA Operations Leads to ensure everything runs like clockwork—from financial processes to team coordination. You are responsible for managing the local billing cycle and serve as the key point of contact between the Netherlands team and JLL Business Services (JBS). In this varied role, you ensure our valuation operations remain efficient, compliant, and financially accurate. This is a role for someone who maintains oversight, effortlessly juggles multiple priorities, and communicates confidently across all levels of the organization.

What will you do?

• Communication & coordination – You are the day-to-day point of contact for operational matters and maintain close contact with EMEA Operations Leads, country leadership, and JBS ambassadors. You report regularly to Netherlands VRA management, organize local meetings and events, and ensure action points are followed through. Additionally, you support onboarding of new colleagues and oversee completion of mandatory training.
• Financial management & billing – You oversee the complete local billing process, including Excel-based procedures and tracking. You support flash reviews, local accruals, debt management, and accounts payable administration. You also manage internal systems such as CapForce (Salesforce), PeopleSoft, and Work in Hand records, ensuring billing procedures remain current and compliant.
• JBS coordination – As the daily contact point for JBS, you monitor the quality and timeliness of delivered services. You elevate where necessary and work proactively on continuous improvement of our Netherlands operations.
• General support – You book business travel via the NAVAN platform, assist with system implementations, prepare presentations, and ensure smooth internal communication.

Who are you?

• Background – You have several years of experience in an administrative, operational, or financial coordination role. Experience with billing processes and financial tracking is a strong advantage. You are accustomed to a dynamic environment with client or stakeholder contact. You are fluent in both Dutch and English, written and spoken.
• Skills – You excel in Microsoft Office, particularly Excel (including advanced functions). You have experience with financial reporting tools such as Salesforce (CapForce) or similar CRM/ERP systems. You are accurate, analytical, and appreciate structure. You communicate effectively with both colleagues and management. You work equally well independently and as part of a team. You remain calm under pressure and know how to prioritize flawlessly.
• Personality – You are proactive, reliable, and take ownership. You build strong relationships effortlessly, are flexible in your approach, and thrive in an environment where multiple things happen simultaneously. Service and quality are your top priorities.

Why JLL?

At JLL, you work on the future of real estate. As a global leader in commercial real estate, we offer a dynamic work environment where your contribution truly matters. You become part of a driven team of professionals and have ample opportunity for personal and professional development.

Location: On-site –Amsterdam, NLD

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.