Operational Controlroom Specialist BFC

American President Lines; Waalwijk; On-site; EUR 31,000 - 42,000; Full time

Benefits offered by this job

Salary range €2,754–€3,793

Travel expenses

Pension scheme

25 vacation days + 4 extra days

Job summary

CEVA Logistics is seeking an Operational Control Room Specialist to ensure operational availability and delivery reliability. You will monitor systems, analyze performance, and provide reports to improve KPI outcomes.

You will work with a 28-person control room and collaborate with warehouse operations and partners, operating in day and evening shifts under the Team Lead Control Room, contributing to continuous improvement and customer satisfaction.

Qualifications

• MBO level 4 degree in engineering, IT or logistics.
• Logistics or production experience.
• Strong analytical skills and a structured way of working.
• Fluent in English.

Responsibilities

• Batch workload to create sufficient workload for operations.
• Allocate resources, machines and workstations based on the production plans.
• Monitor KPIs and adjust where necessary.
• Provide hourly and daily performance updates to stakeholders and the customer Bol.
• Monitor flow on the system and respond by adjusting flows and stations.
• Serve as first line support for operations.

Skills

Analytical skills

Structured working

English fluency

Resilience under pressure

Education

MBO level 4 degree (engineering/IT/logistics)

Tools

WMS systems

Job description

CEVALogistics

Contract Logistics

Full Time

CEVA Logistics is a leading international logistics service provider. In the Benelux region, we operate over 50 locations spread across 30 sites, where more than 11,000 colleagues contribute daily to our success.

YOUR ROLE

The focus of the Operational Control Room Specialist is to ensure operational availability and delivery reliability for our customers.

In this role, you hold a key position within the logistics operation. Together with the control room team, you monitor system performance, optimize processes, and provide support through daily reporting, analyses, and recommendations to assess and improve KPI performance.

You will work closely with colleagues in the control room (a team of 28 specialists in process, operations, equipment, and data), as well as warehouse operations and logistics partners. You will work in two shifts: a day shift and an evening shift. You report to the Team Lead Control Room.

WHAT WILL YOU DO?

• You are responsible for batching workload to create sufficient workload for operations;
• You are allocating resources, machines and workstations based on the production plans;
• You monitor performance across various KPIs and make adjustments where necessary;
• You are serving as daily support for operation, monitoring the happy flow and being able to identify the bottlenecks during the unhappy flow with tools such as Reflex, WAMAS, reporting and dashboarding.
• You are in close contact with operations and ensure first line support;
• You monitor the flow on the system and respond actively by adjusting the various flows andstations;
• You are responsible sending out hourly and daily performance updates to various internal stakeholders and the customer Bol;
• You work on process improvements according to Lean principles.

WHAT ARE WE LOOKING FOR?

• A completed MBO level 4 degree, preferably in engineering, IT, or logistics;
• Relevant work experience in a logistics or production environment;
• Strong analytical skills and a structured way of working;
• Resilience under pressure, a strong sense of responsibility, and organizational skills;
• Excellent command of English, both written and spoken;
• Experience with WMS systems is a plus;
• Full-time availability.

WHAT DO WE OFFER?

At CEVA Logistics, you will have plenty of opportunities to develop your career in a dynamic environment. Our core values Exemplarity, Imagination, Boldness, and Excellence, are central to everything we do. We encourage you to express your creativity, take bold steps, and always strive for the best results.

• You will receive a base monthly salary between €2.754 and €3.793, shift allowance and 8% holiday allowance and shift allowance (grading depending on your work experience and education level);
• Secondary employment conditions, including travel expenses;
• A one-year contract with a prospect of a permanent contract;
• 25 vacation days and four extra days if you do not take leave;
• A favourable pension scheme and discounts in the staff benefit store and on various insurances;
• And let's not forget; the best colleagues to work with.

We look forward to welcoming you to CEVA Logistics for an exciting career!