Ocean Freight Forwarding Specialist – Customer Focused

rhe; Rotterdam; On-site; EUR 31,000 - 47,000; Full time

Benefits offered by this job

26 vacation days

8% holiday allowance

Travel allowance

Pension (Zwits erleven)

Bonus scheme

Onboarding buddy

Rhenus Academy

Job summary

Rhenus is seeking a Forwarding Operator for its ocean freight import operations in Rotterdam to ensure efficient service for customers. You will independently plan and coordinate LCL and FCL shipments, and handle all operational, administrative and commercial tasks including shipping documents and shipment handling.

You will maintain regular contact with customers, local agents and shipping lines, both nationally and internationally, and contribute to a collaborative, growth‑oriented team in a

Qualifications

• Customer-oriented mindset and strong attention to detail.
• Experience as freight forwarder in ocean freight preferred.
• Dutch and English proficiency in writing and speaking.

Responsibilities

• Plan and coordinate LCL and FCL shipments for ocean freight import.
• Prepare and process shipping documentation and ensure smooth shipment handling.
• Maintain regular contact with customers, local agents and shipping lines, nationally and internationally.

Skills

Customer focus

Team player

Attention to detail

Education

MBO-level education

Job description

Rhenus is seeking a Forwarding Operator for its ocean freight import operations in Rotterdam to ensure efficient service for customers. You will independently plan and coordinate LCL and FCL shipments, and handle all operational, administrative and commercial tasks including shipping documents and shipment handling.

You will maintain regular contact with customers, local agents and shipping lines, both nationally and internationally, and contribute to a collaborative, growth‑oriented team in a