Night-Shift Technical Support Engineer

Trinamics; Eindhoven; On-site; EUR 60,000 - 75,000; Full time

Benefits offered by this job

Shift allowance

Holiday allowance

Pension scheme

Travel allowance

Job summary

Trinamics in Eindhoven is seeking a Technical Support Engineer to act as the technical safety net for production, solving issues on the factory floor and at customers during installation. You will be the first point of contact for engineers, analyze problems, and drive forward clear action plans with your team.

You will work in a 5-shift schedule including nights, bring continuous improvement to processes, coach colleagues, and contribute to world-class operations in Brainport.

Qualifications

• Bachelor’s or Master’s degree in a technical field or vocational degree with relevant experience.
• In-depth knowledge of the company’s systems and factory processes.
• Strong troubleshooting skills with the ability to crack difficult problems.
• Ability to work in a 5-shift schedule, including nights, and communicate clearly.

Responsibilities

• Serve as the first technical contact for engineers building, testing and installing systems.
• Analyze and independently resolve technical problems during shifts.
• Assess issue complexity and decide the best approach with the two-shift team.
• Draft clear action plans to resolve damage, failed tests, and delays.
• Coach engineers in problem-solving approaches to build capability.
• Assist with delicate hardware work to minimize downtime.
• Maintain progress during night shifts for factory and field teams.
• Facilitate escalations and align teams on solutions.

Skills

Technical knowledge

Troubleshooting

Communication

English proficiency

Education

Bachelor's or Master’s degree in technical field

Job description

Trinamics in Eindhoven is seeking a Technical Support Engineer to act as the technical safety net for production, solving issues on the factory floor and at customers during installation. You will be the first point of contact for engineers, analyze problems, and drive forward clear action plans with your team.

You will work in a 5-shift schedule including nights, bring continuous improvement to processes, coach colleagues, and contribute to world-class operations in Brainport.