Night Hospitality Host & Local Insider

Via Group; Amsterdam; On-site; EUR 17,000 - 22,000; Part time

Benefits offered by this job

8% holiday allowance

Vacation days compensation

Night shift bonus 10%

Via Academy growth opportunities

Variable hour contract 16–24h/wk

Job summary

Via Amsterdam is seeking a night-friendly receptionist to be the friendly first point of contact for guests. You’ll manage overnight operations, guide guests with local tips, and ensure safety across a hostel with many beds.

Fluency in English is essential, with extra language skills considered a bonus. This role offers a variable-hour contract for 16–24 hours per week and a dynamic, young international team atmosphere.

Qualifications

• Strong hospitality and communication skills; English is a must and other languages are a plus.
• A solid sense of responsibility and ownership of your work.
• Flexible mindset to adapt to guests' needs during events.
• Hands-on by nature, proactive in solving problems before they arise.
• Fresh ideas to improve service and the hostel experience.
• Logical thinking and sound decision-making come naturally.
• Night owl who thrives after dark.

Responsibilities

• Be the first smiling face guests see, even at 2 AM.
• Check guests in and out, answer calls, and assist with questions.
• Provide tips on Amsterdam's must-sees and hidden gems.
• Perform security rounds, handle issues, and file detailed reports.
• Monitor stock and restock as needed.
• Wrap up front office admin tasks like the night audit.
• Keep the lobby welcoming and tidy.

Skills

Hospitality

Communication

English

Multilingual

Flexible mindset

Hands-on

Problem solving

Night owl

Job description

Via Amsterdam is seeking a night-friendly receptionist to be the friendly first point of contact for guests. You’ll manage overnight operations, guide guests with local tips, and ensure safety across a hostel with many beds.

Fluency in English is essential, with extra language skills considered a bonus. This role offers a variable-hour contract for 16–24 hours per week and a dynamic, young international team atmosphere.