Network Operations Analyst

Acrisure; Amsterdam; On-site; EUR 52,000 - 78,000; Full time

Job summary

Acrisure Global Network (AGN) in Amsterdam is hiring a Network Operations Analyst to manage data, dashboards and processes for a high‑performing global network. You will maintain data on partners, opportunities, accounts and revenue, produce regular dashboards and reports, and support forecasting and leadership reporting across multiple jurisdictions.

Fluent English and strong Excel/PowerPoint skills with Power BI and CRM experience are essential, along with a proactive, collaborative mindset

Qualifications

• Bachelor's degree or equivalent in a relevant field.
• Experience in operations, data analysis, project support preferred.
• Strong Excel and PowerPoint skills; experience with Power BI, CRM, Monday and workflow tools advantageous.
• Interest in AI and automation and ability to apply this.

Responsibilities

• Maintain accurate data on AGN members, opportunities, accounts and revenue flows.
• Produce dashboards and reports covering pipeline, referrals, partner activity, service performance and income.
• Analyze trends, gaps and exceptions and present findings and actions.
• Support data quality controls across systems and teams.
• Assist with forecasting, planning and leadership reports.

Skills

Excel

PowerPoint

Power BI

CRM

Monday.com

Workflow tools

Data analysis

English communication

Education

Bachelor's degree in business, finance, economics, data analytics, insurance or related field

Tools

Power BI

CRM

Monday

Workflow tools

Job description

Network Operations Analyst

Location: Amsterdam | Job type: Permanent | 32 - 40 hours

About the Role

As Network Operations Analyst within Acrisure Global Network (AGN), you will provide the operational discipline, data insight and process support needed to run a high-performing global network. You will maintain reliable information on partners, opportunities, accounts, service delivery and revenues, turning data into practical insight for decision-making and continuous improvement.

Employment Relationship

Reports to: Director, Acrisure Global Network

Key Responsibilities

• Data and Management Information Maintain accurate data on AGN members, international opportunities, active accounts and revenue flows.
• Produce regular dashboards and reports covering pipeline, referrals, partner activity, service performance and income.
• Analyse trends, gaps and exceptions and present clear findings and actions.
• Support data quality controls across systems and teams.
• Assist with forecasting, planning and the preparation of leadership and network-management reports.

Network Operations Support

• onboarding, due diligence, documentation and periodic review of network partners.
• Maintain country profiles, partner capability records, contact information and service documentation.
• Coordinate network surveys, information requests, meeting materials and follow-up actions.
• Monitor agreed service standards and help identify recurring operational or partner-performance issues.
• Support membership administration, network agreements and records in coordination with legal and compliance specialists.

Process and Technology

• Document and improve workflows for referrals, programme coordination, partner selection, reporting and revenue tracking.
• Develop practical guidance that improve consistency and reduce manual effort.
• Support adoption of relationship-management, workflow, reporting and collaboration tools.
• Assist with user testing, training materials and implementation of process or system enhancements.
• Handle network and client information with appropriate confidentiality and data-protection discipline.

Business Support

• Prepare research, data and presentation materials for client meetings, partner discussions and business-development initiatives.
• Support requests for proposal, market exercises and country or partner analysis.
• Proactively identify and develop growth opportunities with network partners and client advisors, helping convert commercial potential into new business.
• Collaborate with clients, network partners and Acrisure colleagues.

Required Training and/or Experience

• Bachelor's degree in business, finance, economics, data analytics, insurance or a related field, or equivalent experience.
• Experience in operations, data analysis, project support, insurance or professional services is preferred.
• Strong Excel and PowerPoint skills; experience with Power BI, CRM, Monday and workflow tools is an advantage.
• A healthy interest in AI and automation and able to apply this.
• Ability to organise, analyse and explain complex information clearly.
• Fluent written and spoken English; additional languages are an advantage.

Required Personal Attributes/Competencies

• Analytical, accurate and curious, with strong attention to detail.
• Structured and dependable, with effective planning and follow-through.
• Comfortable working independently while contributing to a collaborative international team.
• Service-minded and able to communicate effectively with different stakeholders.
• Proactive in identifying issues, improving processes and learning new tools.
• Able to manage sensitive information with discretion.
• Willingness to travel internationally when required.