Merchandising Intern: Drive CX & Revenue

Tiqets International; Amsterdam; On-site; EUR 8,900 - 13,000; Full time

Benefits offered by this job

Internship allowance

Travel allowance

Office in Amsterdam

Friday drinks

Sports activities

Biweekly show-and-tell

Tiqets discount

Job summary

Tiqets International in Amsterdam is seeking a Merchandising Intern to join our fast-growing tech scale-up in February. You’ll dive into conversion and customer experience, learning how to optimise the customer journey and revenue per visitor as part of the Merchandising team.

You'll explore site usage, collaborate with multiple teams, and implement data-driven improvements. The role offers real responsibility, exposure to pricing, content, and new sales initiatives in a dynamic office

Qualifications

• Bachelor's or Master's degree with an analytical focus.
• You are enrolled as a student.
• Some professional experience helps to ensure you’re comfortable working in an (informal but intense!) office environment.
• Analytical skills, and a willingness to learn how to execute data analyses and how to manage small projects independently.
• Excellent communicator, both orally and in writing.
• Experience in scenarios where you have been able to thrive in uncertainty and really improve something, showing good judgement, problem-solving and follow-through skills.
• Ability to work in a team, follow guidance of team Playbooks, and the company strategy.
• Living in the Netherlands.

Responsibilities

• You’ll get exposed to all facets of Merchandising at Tiqets, including ticket pricing and availability, helping customers to discover products, optimisation of landing pages, content, up- and cross-selling, as well as making improvements based on customer feedback.
• You’ll make an impact as you’ll be assigned your own project relating directly to the OKRs of the team.
• You’ll actually get your hands dirty, making changes that will be viewed by customers in real time, whether that be copy changes, creating new sales bundles, adding new tickets to sell, changing prices, or making new types of pages to attract new audiences.
• You’ll keep track of your tooling / market and KPIs on a daily / weekly / monthly basis, and its impact on the company goals and do ad-hoc analyses as needed
• You’ll keep track of problems specific to the tools / market on which you are working, sharing feedback and data with Product teams to help improve forthcoming features.
• You’ll learn to update Merchandising Playbooks (company guidelines and rules on how to optimise) so others can understand how we do things

Job description

Tiqets International in Amsterdam is seeking a Merchandising Intern to join our fast-growing tech scale-up in February. You’ll dive into conversion and customer experience, learning how to optimise the customer journey and revenue per visitor as part of the Merchandising team.

You'll explore site usage, collaborate with multiple teams, and implement data-driven improvements. The role offers real responsibility, exposure to pricing, content, and new sales initiatives in a dynamic office