Member Experience Concierge - Wellness Club

David Lloyd Leisure Ltd.; Rotterdam; Hybrid; EUR 18,000 - 24,000; Part time

Benefits offered by this job

Free Club Membership

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Personal Training discounts

Career Advancement training

Wagestream App

Benefits Suite access

Job summary

David Lloyd Leisure Ltd. is seeking a part-time Receptionist in Rotterdam Centrum to warmly welcome members, manage bookings, and handle queries both face-to-face and by phone. Maintain a pristine reception area and support a premium member experience in a fast-paced club environment.

The role offers a friendly team, opportunities for development, and a commitment to inclusive culture at Europe’s leading premium health and wellness group.

Qualifications

• Previous customer service experience preferred.
• Excellent communication and interpersonal skills.
• Able to work in a fast-paced environment.

Responsibilities

• Greet members and visitors at reception.
• Answer queries and handle bookings (in person and by phone).
• Maintain reception area to brand standards and keep it tidy.

Skills

Customer service

Communication

Team player

Multi-tasking

Job description

David Lloyd Leisure Ltd. is seeking a part-time Receptionist in Rotterdam Centrum to warmly welcome members, manage bookings, and handle queries both face-to-face and by phone. Maintain a pristine reception area and support a premium member experience in a fast-paced club environment.

The role offers a friendly team, opportunities for development, and a commitment to inclusive culture at Europe’s leading premium health and wellness group.