Mechatronics Field Service Engineer - NLD (english version)

Lan Handling; Berkel-Enschot; On-site; EUR 45,000 - 70,000; Full time

Benefits offered by this job

Travel allowances

Profit sharing

Flexible hours

PPE provided

Company clothing

Job summary

Lan Handling seeks a Mechatronics Field Service Engineer for Europe to support automated production lines across the Benelux region. You will travel to customer sites, perform preventive maintenance, fault analysis, and software/hardware upgrades while coordinating with service and engineering teams.

You will diagnose electrical, mechanical, and software issues, connect to machines remotely, and provide on-site support with a focus on reducing downtime and optimizing performance.

Qualifications

• Experience in a service organization or industrial automation.
• Knowledge of servo drives, robot software (KUKA/FANUC/ABB) and PLC programming (Siemens/Rockwell/B&R).
• Knowledge in analyzing and solving mechatronic and electrical issues.
• Basic knowledge of ERP systems (Isah).
• Customer/service orientation, decisiveness, problem solving, autonomy.

Responsibilities

• Support customers remotely and onsite across Benelux.
• Review service requests and prepare for visits.
• Troubleshoot, analyze software, and minimize downtime.
• Perform inspections, preventive maintenance, and machine upgrades.
• Identify improvement opportunities and provide feedback to teams.

Skills

Customer service

Problem solving

Autonomy

Decisiveness

Responsibility

Tools

KUKA robot software

FANUC robot software

ABB robot software

Siemens PLC

Rockwell PLC

B&R PLC

Isah ERP

Job description

Your Week as a Mechatronics Field Service Engineer (Europe)

No two weeks are the same in this role. One week you might be supporting customers remotely from home, while the next week you are traveling across Benelux to maintain, troubleshoot, and optimize advanced LAN installations. Your week often starts by reviewing incoming service requests and preparing for upcoming customer visits. A customer in the United States may be experiencing an issue with the software in a production line, while another customer is planning a maintenance shutdown. You coordinate priorities, review technical documentation, and make sure you have everything needed for a successful . When you're not traveling, you provide remote support to customers. You connect to machines, analyze software, troubleshoot issues, and help customers minimize downtime. Thanks to your knowledge of mechanical, electrical, and software systems, you're able to quickly identify problems and determine the right solution. A large part of your time is spent onsite at customer facilities. During these visits, you perform inspections, preventive maintenance, troubleshooting, and machine upgrades. One day you may be replacing mechanical components, while later in the week you are commissioning a software modification or investigating an electrical issue. You enjoy the variety and challenge that comes with working on complex automated production lines. As the eyes and ears of LAN in the field, you continuously identify opportunities for improvement. You share recommendations with customers and provide valuable feedback to the Service and Engineering teams. It's this combination of technology, travel, independence, and customer interaction that makes the role of Mechatronics Field Service Engineer so rewarding. How you get things moving:

• Experience in a service organization related to machine building or experience with industrial automation;
• Knowledge of servo drives and knowledge of robot software (i.e. KUKA, FANUC, ABB and knowledge of PLC programming (i.e. Siemens, Rockwell, B&R);
• Knowledge and experience in analyzing and solving of mechatronic and electrical issues;
• Basic knowledge of ERP systems (Isah).
• You possess competencies such as;
• Customer and service oriented, decisiveness, problem solving, responsibility and autonomy.

A completely new supermarket experience. Huh, what?! Really. Once you start working at Lan Handling, shopping will never be the same again. You'll find yourself always checking: yes! we also handle this product with our machines! But that's not all of course: A working environment full of opportunities to develop further. Good idea? Any training wishes? Discuss it with your supervisor and get started. Be part of the entrepreneurial team of Lan Handling North America. Is your input our new success story? Flexible working hours, so you can make time for sports, hobbies or just to take your children calmly to school in the morning. No day will be the same with working locations in the Jacksonville office, at home or onsite at any of our dozens of customers in the Americas.

• Good travel allowances included!
• We celebrate our successes, so you can benefit from our annual profit-sharing program in case of good (company) performance.
• Flexible working hours, so you can make time for sports, hobbies or just to take your children calmly to school in the morning.
• Feel part of the Lan-team with company provided working clothes and PPEs.